---
description: Compare InTouch CRM vs Freshsales. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: InTouch CRM vs Freshsales Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [InTouch CRM \<span\>vs\</span\> Freshsales](https://www.capterra.ca/compare/124044/155563/intouch/vs/freshsales)

# Compare InTouch CRM vs Freshsales

Canonical: https://www.capterra.ca/compare/124044/155563/intouch/vs/freshsales

> Detailed comparison between InTouch CRM and Freshsales. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | InTouch CRM | Freshsales |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 14 | 621 |
| **Starting Price** | £15.00 | US$11.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### InTouch CRM

Small to medium sized organisations who want to store information about key contacts and customers and then communicate professionally through email \&amp; other marketing media.

### Freshsales

With Freshsales, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.

## Key features

### InTouch CRM

- API
- Autoresponders
- CRM Software
- Calendar/Reminder System
- Contact Management Software
- Document Storage
- Drip Campaigns
- Email Marketing Software
- Forecasting
- Interaction Tracking
- Lead Management Software
- Lead Qualification
- List Management
- Marketing Automation Software
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Template Management
- Workflow Management Software

### Freshsales

- API
- Autoresponders
- CRM Software
- Calendar/Reminder System
- Contact Management Software
- Document Storage
- Drip Campaigns
- Email Marketing Software
- Forecasting
- Interaction Tracking
- Lead Management Software
- Lead Qualification
- List Management
- Marketing Automation Software
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Template Management
- Workflow Management Software

## Links

- [View InTouch CRM Profile](https://www.capterra.ca/software/124044/intouch)
- [View Freshsales Profile](https://www.capterra.ca/software/155563/freshsales)
- [View Original Comparison](https://www.capterra.ca/compare/124044/155563/intouch/vs/freshsales)

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