---
description: Compare Epic vs PatientLink Online. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Epic vs PatientLink Online Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [EMR Systems](/directory/20028/electronic-medical-records/software) > [Epic \<span\>vs\</span\> PatientLink Online](https://www.capterra.ca/compare/122278/207232/epiccare-emr/vs/patientlink-online)

# Compare Epic vs PatientLink Online

Canonical: https://www.capterra.ca/compare/122278/207232/epiccare-emr/vs/patientlink-online

> Detailed comparison between Epic and PatientLink Online. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Epic | PatientLink Online |
| **Overall rating** | 4.4/5 | 4.9/5 |
| **Total Reviews** | 454 | 13 |
| **Starting Price** | - | US$1.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Epic

Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups.

### PatientLink Online

Ambulatory and acute Healthcare organizations that provide patient-friendly engagement tools to capture patient data and seamlessly import it into your EHR and/or PM.

## Key features

### Epic

- Claims Management Software
- Claims Scrubbing
- Electronic Payments
- For Medical Purposes
- HIPAA Compliant
- Live Chat Software
- Mobile Access
- Monitoring
- Patient Engagement Software
- Patient Intake
- Patient Records Management
- Practice Management
- Scheduling Software
- Video Conferencing Software
- Workflow Management Software

### PatientLink Online

- Customizable Reports
- Electronic Payments
- For Medical Purposes
- HIPAA Compliant
- Live Chat Software
- Mobile Access
- Mobile Alerts
- Monitoring Device Integration
- Patient Engagement Software
- Patient Intake
- Patient Records Management
- Practice Management
- Real-Time Data
- Video Conferencing Software
- Virtual Visits
- Workflow Management Software

## Links

- [View Epic Profile](https://www.capterra.ca/software/122278/epiccare-emr)
- [View PatientLink Online Profile](https://www.capterra.ca/software/207232/patientlink-online)
- [View Original Comparison](https://www.capterra.ca/compare/122278/207232/epiccare-emr/vs/patientlink-online)

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