---
description: Compare TeamViewer ONE vs HelpWire. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TeamViewer ONE vs HelpWire Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Remote Desktop Software](/directory/31955/remote-desktop/software) > [TeamViewer ONE \<span\>vs\</span\> HelpWire](https://www.capterra.ca/compare/122252/169762/teamviewer/vs/helpwire)

# Compare TeamViewer ONE vs HelpWire

Canonical: https://www.capterra.ca/compare/122252/169762/teamviewer/vs/helpwire

> Detailed comparison between TeamViewer ONE and HelpWire. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TeamViewer ONE | HelpWire |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 11629 | 80 |
| **Starting Price** | US$24.90 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### TeamViewer ONE

TeamViewer ONE is designed for SMBs and enterprises with lean IT teams managing distributed devices. It combines remote access, monitoring, and automation to reduce manual work and scale IT.

### HelpWire

Small and Medium-sized Businesses&#10;Small Business Owner&#10;IT Support Companies&#10;Help Desk Support Teams&#10;Managed Service Providers&#10;Technology Consultants&#10;IT Managers&#10;System Administrators

## Key features

### TeamViewer ONE

- API
- Access Controls/Permissions
- Application Security
- Chat/Messaging
- File Sharing Software
- File Transfer
- Multiple Monitor Access
- Multiple User Accounts
- Real-Time Chat
- Remote Access/Control
- SSL Security
- Scheduling Software
- Screen Sharing Software
- Secure Login
- Session Transfer
- Single Sign On Software
- Troubleshooting
- Two-Factor Authentication
- Unattended Access
- User Management

### HelpWire

- API
- Access Controls/Permissions
- Chat/Messaging
- File Sharing Software
- File Transfer
- Multiple Monitor Access
- Multiple User Accounts
- Real-Time Chat
- Remote Access/Control
- SSL Security
- Screen Sharing Software
- Secure Login
- Session Transfer
- Single Sign On Software
- Troubleshooting
- Two-Factor Authentication
- Unattended Access
- User Management

## Links

- [View TeamViewer ONE Profile](https://www.capterra.ca/software/122252/teamviewer)
- [View HelpWire Profile](https://www.capterra.ca/software/169762/helpwire)
- [View Original Comparison](https://www.capterra.ca/compare/122252/169762/teamviewer/vs/helpwire)

-----

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