---
description: Compare CharmHealth vs Updox. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CharmHealth vs Updox Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/30596/physical-therapy/software) > [CharmHealth \<span\>vs\</span\> Updox](https://www.capterra.ca/compare/120340/147554/charm-ehr/vs/updox)

# Compare CharmHealth vs Updox

Canonical: https://www.capterra.ca/compare/120340/147554/charm-ehr/vs/updox

> Detailed comparison between CharmHealth and Updox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CharmHealth | Updox |
| **Overall rating** | 4.2/5 | 4.1/5 |
| **Total Reviews** | 151 | 117 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### CharmHealth

CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists.

### Updox

Updox is perfect for out-of-hospital providers, physicians, pharmacies, health systems, LTPAC facilities, and other specialty medical practices.

## Key features

### CharmHealth

- API
- Appointment Management
- Communication Management
- Confirmations/Reminders
- Customizable Templates
- Digital Signature Software
- Document Management Software
- Electronic Signature
- File Sharing Software
- Messaging
- Mobile Access
- Online Forms
- Patient Communications
- Patient Intake
- Patient Portal Software
- Practice Management
- Reminders
- Remote Treatment Planning
- Scheduling Software
- Video Conferencing Software

### Updox

- API
- Appointment Management
- Communication Management
- Confirmations/Reminders
- Customizable Templates
- Digital Signature Software
- Document Management Software
- Electronic Signature
- File Sharing Software
- Messaging
- Mobile Access
- Online Forms
- Patient Communications
- Patient Intake
- Patient Portal Software
- Practice Management
- Reminders
- Remote Treatment Planning
- Scheduling Software
- Video Conferencing Software

## Links

- [View CharmHealth Profile](https://www.capterra.ca/software/120340/charm-ehr)
- [View Updox Profile](https://www.capterra.ca/software/147554/updox)
- [View Original Comparison](https://www.capterra.ca/compare/120340/147554/charm-ehr/vs/updox)

-----

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