---
description: Compare New Relic vs Papertrail. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: New Relic vs Papertrail Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Observability Software](/directory/33735/observability/software) > [New Relic \<span\>vs\</span\> Papertrail](https://www.capterra.ca/compare/118128/180057/new-relic/vs/papertrail)

# Compare New Relic vs Papertrail

Canonical: https://www.capterra.ca/compare/118128/180057/new-relic/vs/papertrail

> Detailed comparison between New Relic and Papertrail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | New Relic | Papertrail |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 195 | 12 |
| **Starting Price** | US$10.00 | US$7.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### New Relic

Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector.

### Papertrail

Papertrail is a cloud-based log management tool built to serve DevOps teams of any size who need a real-time view of their aggregated logs for easy diagnosis, troubleshooting, and debugging.

## Key features

### New Relic

- API
- Activity Dashboard
- Analytics
- Anomaly Detection
- Application Management
- Audit Management
- Audit Trail
- Diagnostic Tools
- Event Logs
- Log Analysis
- Log Collection
- Log Management Software
- Monitoring
- Network Monitoring Software
- Performance Metrics
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Troubleshooting

### Papertrail

- API
- Activity Dashboard
- Analytics
- Anomaly Detection
- Application Management
- Audit Management
- Audit Trail
- Diagnostic Tools
- Event Logs
- Log Analysis
- Log Collection
- Log Management Software
- Monitoring
- Network Monitoring Software
- Performance Metrics
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Troubleshooting

## Links

- [View New Relic Profile](https://www.capterra.ca/software/118128/new-relic)
- [View Papertrail Profile](https://www.capterra.ca/software/180057/papertrail)
- [View Original Comparison](https://www.capterra.ca/compare/118128/180057/new-relic/vs/papertrail)

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