Avaya UCaaS vs Weave

• Ease of Use

  4.3 (86)

• Features & Functionality

  4.5 (86)

• Customer Service

  4.2 (86)

• Value for Money

  4.3 (86)

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• Ease of Use

  4.5 (598)

• Features & Functionality

  4.3 (598)

• Customer Service

  3.9 (598)

• Value for Money

  4.1 (598)

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Designed to streamline customer interaction, Avaya Aura Platform is a suite of products that works together to facilitate customer support and report relevant data to improve customer care.

Any business managing clients and phone calls, such as dentists, doctors, optometrists, spas, chiropractors, or even car wash operators-- Weave is the organizational tool all office managers need.

• Call Recording Software
• Call Routing
• Chat/Messaging
• Contact Management Software
• File Sharing Software
• Multi-Channel Communication
• Performance Metrics
• Real-Time Chat
• Reporting/Analytics
• Workflow Management Software

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• Call Recording Software
• Call Routing
• Chat/Messaging
• Contact Management Software
• File Sharing Software
• Multi-Channel Communication
• Performance Metrics
• Real-Time Chat
• Reporting/Analytics
• Workflow Management Software

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• Chat