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Avaya UCaaS vs Oracle Aconex

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Not provided by vendor

US$1.00/month

Overall

4.4 (88)

Ease of Use
4.3 (88)
Features & Functionality
4.5 (88)
Customer Service
4.2 (88)
Value for Money
4.2 (88)

Overall

4.4 (216)

Ease of Use
4.2 (216)
Features & Functionality
4.2 (216)
Customer Service
4.3 (216)
Value for Money
4.1 (216)

Designed to streamline customer interaction, Avaya Aura Platform is a suite of products that works together to facilitate customer support and report relevant data to improve customer care.

Aconex serves the construction, infrastructure, energy & resource sectors; helps owners, contractors, EPCs, project managers & consultants collaborate securely, efficiently, and easily across projects

5/10

API
Call Recording Software
Contract/License Management
File Sharing Software
Multi-Channel Communication
Real-Time Chat
Reporting/Analytics
Scheduling Software
Supplier Management
Timesheet Management

7/10

API
Call Recording Software
Contract/License Management
File Sharing Software
Multi-Channel Communication
Real-Time Chat
Reporting/Analytics
Scheduling Software
Supplier Management
Timesheet Management

Cloud-based
On-premise

Cloud-based
On-premise

In Person
Live Online
Webinars
Documentation
Videos

In Person
Live Online
Webinars
Documentation
Videos

Email/Help Desk
Knowledge Base Software
Phone Support
24/7 (Live rep)
Chat

Email/Help Desk
Knowledge Base Software
Phone Support
24/7 (Live rep)
Chat