---
description: Compare xMatters vs Datadog. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: xMatters vs Datadog Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [ITSM Software](/directory/30676/itsm/software) > [xMatters \<span\>vs\</span\> Datadog](https://www.capterra.ca/compare/116750/135453/xmatters/vs/datadog-cloud-monitoring)

# Compare xMatters vs Datadog

Canonical: https://www.capterra.ca/compare/116750/135453/xmatters/vs/datadog-cloud-monitoring

> Detailed comparison between xMatters and Datadog. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | xMatters | Datadog |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 141 | 357 |
| **Starting Price** | US$9.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### xMatters

Various IT teams of any size. DevOps, IT Ops, NOC, support, engineering, service desk, major incident management, and system admins -- from small startups to large enterprises, we've got you covered\!

### Datadog

Datadog is a unified observability and security platform that provides IT, DevOps, and security teams with real-time monitoring, application performance insights, log management, and threat detection.

## Key features

### xMatters

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Application Management
- Audit Management
- Chat/Messaging
- Collaboration Tools
- Email Alerts
- Event Logs
- Incident Reporting
- Monitoring
- Performance Metrics
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Single Sign On Software
- Task Management Software
- Uptime Reporting
- Workflow Management Software

### Datadog

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Application Management
- Audit Management
- Chat/Messaging
- Collaboration Tools
- Email Alerts
- Event Logs
- Incident Reporting
- Monitoring
- Performance Metrics
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Single Sign On Software
- Task Management Software
- Uptime Reporting
- Workflow Management Software

## Links

- [View xMatters Profile](https://www.capterra.ca/software/116750/xmatters)
- [View Datadog Profile](https://www.capterra.ca/software/135453/datadog-cloud-monitoring)
- [View Original Comparison](https://www.capterra.ca/compare/116750/135453/xmatters/vs/datadog-cloud-monitoring)

-----

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