---
description: Compare xMatters vs PagerDuty. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: xMatters vs PagerDuty Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [xMatters \<span\>vs\</span\> PagerDuty](https://www.capterra.ca/compare/116750/125693/xmatters/vs/pagerduty)

# Compare xMatters vs PagerDuty

Canonical: https://www.capterra.ca/compare/116750/125693/xmatters/vs/pagerduty

> Detailed comparison between xMatters and PagerDuty. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | xMatters | PagerDuty |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 141 | 219 |
| **Starting Price** | US$9.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### xMatters

Various IT teams of any size. DevOps, IT Ops, NOC, support, engineering, service desk, major incident management, and system admins -- from small startups to large enterprises, we've got you covered\!

### PagerDuty

Engineering teams, Support Teams, System Administrators, NOC teams at any scale -- from startups to Fortune 500 companies.

## Key features

### xMatters

- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Dashboard Software
- Email Alerts
- Event Logs
- Incident Management Software
- Incident Reporting
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Prioritization
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Single Sign On Software
- Task Management Software
- Third-Party Integrations
- Workflow Management Software

### PagerDuty

- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Dashboard Software
- Email Alerts
- Event Logs
- Incident Management Software
- Incident Reporting
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Prioritization
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Single Sign On Software
- Task Management Software
- Third-Party Integrations
- Workflow Management Software

## Links

- [View xMatters Profile](https://www.capterra.ca/software/116750/xmatters)
- [View PagerDuty Profile](https://www.capterra.ca/software/125693/pagerduty)
- [View Original Comparison](https://www.capterra.ca/compare/116750/125693/xmatters/vs/pagerduty)

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