---
description: Compare xMatters vs New Relic. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: xMatters vs New Relic Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [xMatters \<span\>vs\</span\> New Relic](https://www.capterra.ca/compare/116750/118128/xmatters/vs/new-relic)

# Compare xMatters vs New Relic

Canonical: https://www.capterra.ca/compare/116750/118128/xmatters/vs/new-relic

> Detailed comparison between xMatters and New Relic. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | xMatters | New Relic |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 141 | 195 |
| **Starting Price** | US$9.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### xMatters

Various IT teams of any size. DevOps, IT Ops, NOC, support, engineering, service desk, major incident management, and system admins -- from small startups to large enterprises, we've got you covered\!

### New Relic

Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector.

## Key features

### xMatters

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Application Management
- Audit Management
- Collaboration Tools
- Compliance Management
- Dashboard Software
- Event Logs
- Incident Management Software
- Incident Reporting
- Monitoring
- Multi-Language
- Performance Metrics
- Real-Time Monitoring
- Reporting & Statistics
- Task Management Software
- Uptime Reporting
- Workflow Management Software

### New Relic

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Application Management
- Audit Management
- Collaboration Tools
- Compliance Management
- Dashboard Software
- Event Logs
- Incident Management Software
- Incident Reporting
- Monitoring
- Multi-Language
- Performance Metrics
- Real-Time Monitoring
- Reporting & Statistics
- Task Management Software
- Uptime Reporting
- Workflow Management Software

## Links

- [View xMatters Profile](https://www.capterra.ca/software/116750/xmatters)
- [View New Relic Profile](https://www.capterra.ca/software/118128/new-relic)
- [View Original Comparison](https://www.capterra.ca/compare/116750/118128/xmatters/vs/new-relic)

-----

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