---
description: Compare Microsoft SharePoint vs Zendesk Suite. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: Microsoft SharePoint vs Zendesk Suite Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Microsoft SharePoint \<span\>vs\</span\> Zendesk Suite](https://www.capterra.ca/compare/1167/164283/sharepoint/vs/zendesk)

# Compare Microsoft SharePoint vs Zendesk Suite

Canonical: https://www.capterra.ca/compare/1167/164283/sharepoint/vs/zendesk

> Detailed comparison between Microsoft SharePoint and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft SharePoint | Zendesk Suite |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 5424 | 4077 |
| **Starting Price** | US$5.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Microsoft SharePoint

Knowledge management application that keeps work moving forward by providing quick access to team sites, organization portals and resources and the team members for all types of companies.

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

## Key features

### Microsoft SharePoint

- API
- Activity Tracking
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Management Software
- Content Management System (CMS) Software
- Customizable Forms
- Customizable Templates
- Discussions/Forums
- File Sharing Software
- Full Text Search
- Mobile Access
- Project Management Software
- Search/Filter
- Task Management Software
- Video Support
- Workflow Management Software

### Zendesk Suite

- API
- Activity Tracking
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Management Software
- Content Management System (CMS) Software
- Customizable Forms
- Customizable Templates
- Discussions/Forums
- File Sharing Software
- Full Text Search
- Mobile Access
- Project Management Software
- Search/Filter
- Task Management Software
- Video Support
- Workflow Management Software

## Links

- [View Microsoft SharePoint Profile](https://www.capterra.ca/software/1167/sharepoint)
- [View Zendesk Suite Profile](https://www.capterra.ca/software/164283/zendesk)
- [View Original Comparison](https://www.capterra.ca/compare/1167/164283/sharepoint/vs/zendesk)

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