---
description: Compare Bitrix24 vs JivoChat. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: Bitrix24 vs JivoChat Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Bitrix24 \<span\>vs\</span\> JivoChat](https://www.capterra.ca/compare/113540/178227/bitrix24/vs/jivochat)

# Compare Bitrix24 vs JivoChat

Canonical: https://www.capterra.ca/compare/113540/178227/bitrix24/vs/jivochat

> Detailed comparison between Bitrix24 and JivoChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | JivoChat |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 984 | 105 |
| **Starting Price** | €61.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### JivoChat

Website owners who wants to speak with their visitors: ecommerces, institutional websites, blogs, real state companies, schools, colleges and universities, shopping malls and pretty much any company.

## Key features

### Bitrix24

- API
- Audio/Video Conferencing
- Automatic Call Distribution
- Call Recording Software
- Canned Responses
- Chat/Messaging
- Computer Telephony Integration
- Customer Database
- File Sharing Software
- For Startups
- Multi-Channel Communication
- Opportunity Management
- Reminders
- Screen Sharing Software
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Unified Communications Software
- Workflow Management Software

### JivoChat

- API
- Audio/Video Conferencing
- Automatic Call Distribution
- Call Recording Software
- Canned Responses
- Chat/Messaging
- Computer Telephony Integration
- Customer Database
- File Sharing Software
- For Startups
- Multi-Channel Communication
- Opportunity Management
- Reminders
- Screen Sharing Software
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Unified Communications Software
- Workflow Management Software

## Links

- [View Bitrix24 Profile](https://www.capterra.ca/software/113540/bitrix24)
- [View JivoChat Profile](https://www.capterra.ca/software/178227/jivochat)
- [View Original Comparison](https://www.capterra.ca/compare/113540/178227/bitrix24/vs/jivochat)

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