---
description: Compare Bitrix24 vs Crisp. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: Bitrix24 vs Crisp Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Bitrix24 \<span\>vs\</span\> Crisp](https://www.capterra.ca/compare/113540/151292/bitrix24/vs/crisp)

# Compare Bitrix24 vs Crisp

Canonical: https://www.capterra.ca/compare/113540/151292/bitrix24/vs/crisp

> Detailed comparison between Bitrix24 and Crisp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Crisp |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 984 | 147 |
| **Starting Price** | €61.00 | US$45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Crisp

600,000+ companies are using Crisp to talk with their customers on any channel, increase internal collaboration and drive more sales.

## Key features

### Bitrix24

- API
- Canned Responses
- Chat/Messaging
- Customer Database
- Customer Engagement Software
- Customer Service Analytics
- Customer Social Profiles
- File Sharing Software
- Knowledge Management Software
- Lead Qualification
- Multi-Channel Communication
- Multi-User Collaboration
- Personalization Software
- Real-Time Chat
- Screen Sharing Software
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat

### Crisp

- API
- Canned Responses
- Chat/Messaging
- Customer Database
- Customer Engagement Software
- Customer Service Analytics
- Customer Social Profiles
- File Sharing Software
- Knowledge Management Software
- Lead Qualification
- Multi-Channel Communication
- Multi-User Collaboration
- Personalization Software
- Real-Time Chat
- Screen Sharing Software
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat

## Links

- [View Bitrix24 Profile](https://www.capterra.ca/software/113540/bitrix24)
- [View Crisp Profile](https://www.capterra.ca/software/151292/crisp)
- [View Original Comparison](https://www.capterra.ca/compare/113540/151292/bitrix24/vs/crisp)

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