---
description: Compare Bitrix24 vs ConVox. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: Bitrix24 vs ConVox Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Bitrix24 \<span\>vs\</span\> ConVox](https://www.capterra.ca/compare/113540/134502/bitrix24/vs/convox)

# Compare Bitrix24 vs ConVox

Canonical: https://www.capterra.ca/compare/113540/134502/bitrix24/vs/convox

> Detailed comparison between Bitrix24 and ConVox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | ConVox |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 984 | 4 |
| **Starting Price** | €61.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### ConVox

"Experience ConVox – the AI-powered omnichannel \&amp; ticketing solution for seamless customer engagement. Visit us on Gartner, Capterra \&amp; GetApp to share your review and explore more."

## Key features

### Bitrix24

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Contact Management Software
- Inbound Call Center
- List Management
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Progressive Dialer
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback

### ConVox

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Contact Management Software
- Inbound Call Center
- List Management
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Progressive Dialer
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Bitrix24 Profile](https://www.capterra.ca/software/113540/bitrix24)
- [View ConVox Profile](https://www.capterra.ca/software/134502/convox)
- [View Original Comparison](https://www.capterra.ca/compare/113540/134502/bitrix24/vs/convox)

-----

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