---
description: Compare Mailchimp vs Customerly. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mailchimp vs Customerly Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [Mailchimp \<span\>vs\</span\> Customerly](https://www.capterra.ca/compare/110228/173977/mailchimp/vs/customerly)

# Compare Mailchimp vs Customerly

Canonical: https://www.capterra.ca/compare/110228/173977/mailchimp/vs/customerly

> Detailed comparison between Mailchimp and Customerly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mailchimp | Customerly |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 17572 | 70 |
| **Starting Price** | US$13.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep) |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Mailchimp

Mailchimp streamlines business operations by connecting over 11M companies worldwide with customers, allowing sales, creating and launching effective marketing campaigns in a single platform.

### Customerly

Customerly is the first-in-class AI customer service platform for SaaS businesses. We automate support, enhance customer success, and drive engagement with AI, surveys, and email marketing.

## Key features

### Mailchimp

- API
- Activity Tracking
- Campaign Scheduling
- Customer Database
- Data Analysis Tools
- Engagement Tracking
- Lead Generation Software
- Mobile Survey
- Multi-Channel Communication
- Personalization Software
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Segmentation
- Social Media Integration
- Subscriber Management
- Survey Builder
- Website Integration
- Website Visitor Tracking
- Workflow Management Software

### Customerly

- API
- Activity Tracking
- Campaign Scheduling
- Customer Database
- Data Analysis Tools
- Engagement Tracking
- Lead Generation Software
- Mobile Survey
- Multi-Channel Communication
- Personalization Software
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Segmentation
- Social Media Integration
- Subscriber Management
- Survey Builder
- Website Integration
- Website Visitor Tracking
- Workflow Management Software

## Links

- [View Mailchimp Profile](https://www.capterra.ca/software/110228/mailchimp)
- [View Customerly Profile](https://www.capterra.ca/software/173977/customerly)
- [View Original Comparison](https://www.capterra.ca/compare/110228/173977/mailchimp/vs/customerly)

-----

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