---
description: Compare Comm100 vs Fathom. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: Comm100 vs Fathom Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Student Engagement Platform Software](/directory/31577/student-engagement-platform/software) > [Comm100 \<span\>vs\</span\> Fathom](https://www.capterra.ca/compare/108889/1037530/comm100-live-chat/vs/fathom)

# Compare Comm100 vs Fathom

Canonical: https://www.capterra.ca/compare/108889/1037530/comm100-live-chat/vs/fathom

> Detailed comparison between Comm100 and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Comm100 | Fathom |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 108 | 808 |
| **Starting Price** | US$31.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation |

## Best for

### Comm100

Thousands of organizations worldwide across education, iGaming, government, and commercial use Comm100, including Rackspace, CH Robinson, Kyndryl, Stanford University, and Global Affairs Canada.

### Fathom

Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc.

## Key features

### Comm100

- AI/Machine Learning
- API
- Access Controls/Permissions
- Alerts/Escalation
- CRM Software
- Chatbot Software
- Code-free Development
- Collaboration Tools
- Configurable Workflow
- Conversation Intelligence
- File Sharing Software
- Natural Language Processing
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On Software
- Task Management Software
- Video Conferencing Software

### Fathom

- AI/Machine Learning
- API
- Access Controls/Permissions
- Alerts/Escalation
- CRM Software
- Chatbot Software
- Code-free Development
- Collaboration Tools
- Configurable Workflow
- Conversation Intelligence
- File Sharing Software
- Natural Language Processing
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On Software
- Task Management Software
- Video Conferencing Software

## Links

- [View Comm100 Profile](https://www.capterra.ca/software/108889/comm100-live-chat)
- [View Fathom Profile](https://www.capterra.ca/software/1037530/fathom)
- [View Original Comparison](https://www.capterra.ca/compare/108889/1037530/comm100-live-chat/vs/fathom)

-----

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