---
description: Compare UsefulFeedback vs MasterControl Quality Excellence. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UsefulFeedback vs MasterControl Quality Excellence Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [UsefulFeedback \<span\>vs\</span\> MasterControl Quality Excellence](https://www.capterra.ca/compare/107191/148577/usefulfeedback-complaints-management-software/vs/mastercontrol)

# Compare UsefulFeedback vs MasterControl Quality Excellence

Canonical: https://www.capterra.ca/compare/107191/148577/usefulfeedback-complaints-management-software/vs/mastercontrol

> Detailed comparison between UsefulFeedback and MasterControl Quality Excellence. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | UsefulFeedback | MasterControl Quality Excellence |
| **Overall rating** | 5.0/5 | 4.5/5 |
| **Total Reviews** | 1 | 540 |
| **Starting Price** | £10,000.00 | US$25,000.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### UsefulFeedback

Medium to large enterprises as well as local and central governments worldwide can take advantage of our out of the box solutions which helps them adhere to regulations and improve service levels.

### MasterControl Quality Excellence

Pharma, biotech, and medical device manufacturers, from startups to global enterprises, operating under FDA, EMA, ISO 13485, and GxP requirements across North America, Europe, and Asia-Pacific.

## Key features

### UsefulFeedback

- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Feedback Management
- Forms Management
- Issue Tracking Software
- Quality Assurance
- Routing
- Survey/Poll Management

### MasterControl Quality Excellence

- Archiving & Retention
- Audit Planning
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Customizable Reports
- Defect Tracking
- Document Templates
- Feedback Management
- File Sharing Software
- Forms Management
- Issue Tracking Software
- Monitoring
- Quality Assurance
- Real-Time Data
- Reminders
- Risk Analysis
- Root Cause Analysis
- Routing
- Scheduling Software

## Links

- [View UsefulFeedback Profile](https://www.capterra.ca/software/107191/usefulfeedback-complaints-management-software)
- [View MasterControl Quality Excellence Profile](https://www.capterra.ca/software/148577/mastercontrol)
- [View Original Comparison](https://www.capterra.ca/compare/107191/148577/usefulfeedback-complaints-management-software/vs/mastercontrol)

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