---
description: Compare IT Asset Management vs ServiceNow. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IT Asset Management vs ServiceNow Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/30959/cmdb/software) > [IT Asset Management \<span\>vs\</span\> ServiceNow](https://www.capterra.ca/compare/104949/152871/it-asset-management/vs/servicenow)

# Compare IT Asset Management vs ServiceNow

Canonical: https://www.capterra.ca/compare/104949/152871/it-asset-management/vs/servicenow

> Detailed comparison between IT Asset Management and ServiceNow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | IT Asset Management | ServiceNow |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 6 | 344 |
| **Starting Price** | US$1,000.00 | US$100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### IT Asset Management

For businesses with \&gt;100 employees, an IT asset management solution providing full lifecycle asset management, network discovery, software asset management and procurement.

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

## Key features

### IT Asset Management

- API
- Alerts/Escalation
- Asset Tracking Software
- Capacity Management
- Change Management Software
- Compliance Management
- Configurable Workflow
- Contract/License Management
- IT Asset Management Software
- IT Asset Tracking
- IT Reporting
- Inventory Management Software
- Knowledge Management Software
- License Management Software
- Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Task Management Software
- Ticket Management
- Workflow Management Software

### ServiceNow

- API
- Alerts/Escalation
- Asset Tracking Software
- Capacity Management
- Change Management Software
- Compliance Management
- Configurable Workflow
- Contract/License Management
- IT Asset Management Software
- IT Asset Tracking
- IT Reporting
- Inventory Management Software
- Knowledge Management Software
- License Management Software
- Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Task Management Software
- Ticket Management
- Workflow Management Software

## Links

- [View IT Asset Management Profile](https://www.capterra.ca/software/104949/it-asset-management)
- [View ServiceNow Profile](https://www.capterra.ca/software/152871/servicenow)
- [View Original Comparison](https://www.capterra.ca/compare/104949/152871/it-asset-management/vs/servicenow)

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