---
description: Compare LiveAgent vs Userlist. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Userlist Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Userlist](https://www.capterra.ca/compare/102188/209961/liveagent/vs/userlist)

# Compare LiveAgent vs Userlist

Canonical: https://www.capterra.ca/compare/102188/209961/liveagent/vs/userlist

> Detailed comparison between LiveAgent and Userlist. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Userlist |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1753 | 6 |
| **Starting Price** | US$15.00 | US$99.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Userlist

Small-to-medium sized SaaS businesses and founders

## Key features

### LiveAgent

- API
- Account Management Software
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Campaign Management Software
- Communication Management
- Contact Database
- Customer Engagement Software
- Customer Management
- Customer Segmentation
- Event Triggered Actions
- Feedback Management
- Live Chat Software
- Onboarding Software
- Reporting/Analytics
- Tagging
- Template Management
- Third-Party Integrations
- WYSIWYG Editor

### Userlist

- API
- Account Management Software
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Campaign Management Software
- Communication Management
- Contact Database
- Customer Engagement Software
- Customer Management
- Customer Segmentation
- Event Triggered Actions
- Feedback Management
- Live Chat Software
- Onboarding Software
- Reporting/Analytics
- Tagging
- Template Management
- Third-Party Integrations
- WYSIWYG Editor

## Links

- [View LiveAgent Profile](https://www.capterra.ca/software/102188/liveagent)
- [View Userlist Profile](https://www.capterra.ca/software/209961/userlist)
- [View Original Comparison](https://www.capterra.ca/compare/102188/209961/liveagent/vs/userlist)

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