---
description: Compare LiveAgent vs Heyday. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: LiveAgent vs Heyday Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Heyday](https://www.capterra.ca/compare/102188/177804/liveagent/vs/heyday-ai)

# Compare LiveAgent vs Heyday

Canonical: https://www.capterra.ca/compare/102188/177804/liveagent/vs/heyday-ai

> Detailed comparison between LiveAgent and Heyday. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Heyday |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1754 | 17 |
| **Starting Price** | US$15.00 | US$499.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Heyday

Heyday lets mid-market and enterprise retailers in cosmetics, fashion, fitness, food, and furniture stay open online 24/7, even when their physical stores close for the day, with the power of AI.

## Key features

### LiveAgent

- AI/Machine Learning
- Canned Responses
- Chat/Messaging
- Content Management System (CMS) Software
- Customer Database
- File Sharing Software
- Multi-Channel Communication
- Natural Language Processing
- Personalization Software
- Real-Time Analytics
- Real-time Conversations
- Screen Sharing Software
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Support
- Workflow Management Software

### Heyday

- AI/Machine Learning
- Canned Responses
- Chat/Messaging
- Content Management System (CMS) Software
- Customer Database
- File Sharing Software
- Multi-Channel Communication
- Natural Language Processing
- Personalization Software
- Real-Time Analytics
- Real-time Conversations
- Screen Sharing Software
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Support
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.ca/software/102188/liveagent)
- [View Heyday Profile](https://www.capterra.ca/software/177804/heyday-ai)
- [View Original Comparison](https://www.capterra.ca/compare/102188/177804/liveagent/vs/heyday-ai)

-----

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