LiveAgent vs Zendesk Suite

LiveAgent

by QualityUnit

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US$15.00/month
US$49.00/month
Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise.
Over 160,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
10/10
  • Call Monitoring
  • Call Scripting
  • Customizable Branding
  • Forms Management
  • Gamification Software
  • Offline Form
  • Quality Assurance
  • Real Time Data
  • Service Level Agreement (SLA) Management
  • Website Visitor Tracking
10/10
  • Call Monitoring
  • Call Scripting
  • Customizable Branding
  • Forms Management
  • Gamification Software
  • Offline Form
  • Quality Assurance
  • Real Time Data
  • Service Level Agreement (SLA) Management
  • Website Visitor Tracking
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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