---
description: Compare LiveAgent vs Supportbench. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Supportbench Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [LiveAgent \<span\>vs\</span\> Supportbench](https://www.capterra.ca/compare/102188/155934/liveagent/vs/supportbench)

# Compare LiveAgent vs Supportbench

Canonical: https://www.capterra.ca/compare/102188/155934/liveagent/vs/supportbench

> Detailed comparison between LiveAgent and Supportbench. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Supportbench |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1788 | 127 |
| **Starting Price** | US$15.00 | US$32.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

Startups, small businesses, and enterprises across e-commerce, SaaS, automotive, travel, healthcare, education, financial services, accounting, legal, and retail industries.

### Supportbench

For teams seeking lower support costs, faster resolutions, and empowered agents using embedded AI, without complexity or extra fees.

## Key features

### LiveAgent

- API
- Activity Tracking
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customer Database
- Customer Service Analytics
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Personalization Software
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Social Media Integration
- Social Media Monitoring Software
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Supportbench

- API
- Activity Tracking
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customer Database
- Customer Service Analytics
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Personalization Software
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Social Media Integration
- Social Media Monitoring Software
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View LiveAgent Profile](https://www.capterra.ca/software/102188/liveagent)
- [View Supportbench Profile](https://www.capterra.ca/software/155934/supportbench)
- [View Original Comparison](https://www.capterra.ca/compare/102188/155934/liveagent/vs/supportbench)

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