---
description: Compare LiveAgent vs monday.com. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs monday.com Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/32454/knowledge-base/software) > [LiveAgent \<span\>vs\</span\> monday.com](https://www.capterra.ca/compare/102188/147657/liveagent/vs/monday-com)

# Compare LiveAgent vs monday.com

Canonical: https://www.capterra.ca/compare/102188/147657/liveagent/vs/monday-com

> Detailed comparison between LiveAgent and monday.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | monday.com |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1758 | 5738 |
| **Starting Price** | US$15.00 | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### monday.com

A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.

## Key features

### LiveAgent

- API
- Activity Tracking
- Archiving & Retention
- Client Management
- Configurable Workflow
- Content Management System (CMS) Software
- Customizable Reports
- Engagement Tracking
- File Sharing Software
- Knowledge Management Software
- Monitoring
- Onboarding Software
- Performance Management
- Real-Time Data
- Reminders
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Video Chat
- Video Support

### monday.com

- API
- Activity Tracking
- Archiving & Retention
- Client Management
- Configurable Workflow
- Content Management System (CMS) Software
- Customizable Reports
- Engagement Tracking
- File Sharing Software
- Knowledge Management Software
- Monitoring
- Onboarding Software
- Performance Management
- Real-Time Data
- Reminders
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Video Chat
- Video Support

## Links

- [View LiveAgent Profile](https://www.capterra.ca/software/102188/liveagent)
- [View monday.com Profile](https://www.capterra.ca/software/147657/monday-com)
- [View Original Comparison](https://www.capterra.ca/compare/102188/147657/liveagent/vs/monday-com)

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