---
description: Compare LiveAgent vs Acquire. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: LiveAgent vs Acquire Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Acquire](https://www.capterra.ca/compare/102188/146821/liveagent/vs/acquire)

# Compare LiveAgent vs Acquire

Canonical: https://www.capterra.ca/compare/102188/146821/liveagent/vs/acquire

> Detailed comparison between LiveAgent and Acquire. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Acquire |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1753 | 20 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Acquire

Worldwide - Americas, EMEA, APAC

## Key features

### LiveAgent

- API
- Canned Responses
- Chat/Messaging
- Customer Database
- Customer Engagement Software
- Customizable Reports
- Engagement Tracking
- File Sharing Software
- Multi-Channel Communication
- Onboarding Software
- Real-Time Chat
- Real-Time Reporting
- SSL Security
- Screen Sharing Software
- Social Media Integration
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Video Chat
- Video Support

### Acquire

- API
- Canned Responses
- Chat/Messaging
- Customer Database
- Customer Engagement Software
- Customizable Reports
- Engagement Tracking
- File Sharing Software
- Multi-Channel Communication
- Onboarding Software
- Real-Time Chat
- Real-Time Reporting
- SSL Security
- Screen Sharing Software
- Social Media Integration
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Video Chat
- Video Support

## Links

- [View LiveAgent Profile](https://www.capterra.ca/software/102188/liveagent)
- [View Acquire Profile](https://www.capterra.ca/software/146821/acquire)
- [View Original Comparison](https://www.capterra.ca/compare/102188/146821/liveagent/vs/acquire)

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