---
description: Compare LiveAgent vs TenFold. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: LiveAgent vs TenFold Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [LiveAgent \<span\>vs\</span\> TenFold](https://www.capterra.ca/compare/102188/144586/liveagent/vs/tenfold)

# Compare LiveAgent vs TenFold

Canonical: https://www.capterra.ca/compare/102188/144586/liveagent/vs/tenfold

> Detailed comparison between LiveAgent and TenFold. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | TenFold |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 143 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### TenFold

Customer facing teams, larger than 10 people, who want a fast way to become more efficient, increase revenue, and unify the customer experience.

## Key features

### LiveAgent

- API
- Activity Tracking
- Blended Call Center
- Call Logging
- Call Recording Software
- Collaboration Tools
- Computer Telephony Integration
- Customer Database
- Help Desk Management
- Inbound Call Center
- Lead Capture Software
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Website Integration
- Workflow Management Software

### TenFold

- API
- Activity Tracking
- Blended Call Center
- Call Logging
- Call Recording Software
- Collaboration Tools
- Computer Telephony Integration
- Customer Database
- Help Desk Management
- Inbound Call Center
- Lead Capture Software
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Website Integration
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.ca/software/102188/liveagent)
- [View TenFold Profile](https://www.capterra.ca/software/144586/tenfold)
- [View Original Comparison](https://www.capterra.ca/compare/102188/144586/liveagent/vs/tenfold)

-----

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