---
description: Compare LiveAgent vs Influitive. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Influitive Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [LiveAgent \<span\>vs\</span\> Influitive](https://www.capterra.ca/compare/102188/136258/liveagent/vs/advocatehub)

# Compare LiveAgent vs Influitive

Canonical: https://www.capterra.ca/compare/102188/136258/liveagent/vs/advocatehub

> Detailed comparison between LiveAgent and Influitive. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Influitive |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 247 |
| **Starting Price** | US$15.00 | US$1,499.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Influitive

Influitive's customers include some of the fastest-growing B2B companies, like IBM, Cisco, ADP, and Adobe. Read their testimonials and results on our website\!

## Key features

### LiveAgent

- API
- Activity Tracking
- Chat/Messaging
- Content Management System (CMS) Software
- Customer Database
- Customer Engagement Software
- Customizable Reports
- Engagement Tracking
- Monitoring
- Personalization Software
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Recording
- SSL Security
- Segmentation
- Social Media Integration
- Social Media Monitoring Software
- Survey/Poll Management
- Surveys & Feedback

### Influitive

- API
- Activity Tracking
- Chat/Messaging
- Content Management System (CMS) Software
- Customer Database
- Customer Engagement Software
- Customizable Reports
- Engagement Tracking
- Monitoring
- Personalization Software
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Recording
- SSL Security
- Segmentation
- Social Media Integration
- Social Media Monitoring Software
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.capterra.ca/software/102188/liveagent)
- [View Influitive Profile](https://www.capterra.ca/software/136258/advocatehub)
- [View Original Comparison](https://www.capterra.ca/compare/102188/136258/liveagent/vs/advocatehub)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Influitive Comparison - Capterra Canada 2026","description":"Compare LiveAgent vs Influitive. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/102188/136258/liveagent/vs/advocatehub","about":[{"@id":"https://www.capterra.ca/software/102188/liveagent#software"},{"@id":"https://www.capterra.ca/software/136258/advocatehub#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/102188/136258/liveagent/vs/advocatehub#breadcrumblist"},"@id":"https://www.capterra.ca/compare/102188/136258/liveagent/vs/advocatehub#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel customer care software that offers built-in CRM capabilities to improve customer support performance and delivery. It enhances customer service, streamlines operations, and boosts efficiency with advanced features.\n\nLiveAgent’s CRM system enables centralized customer data management, including contact details, communication history, internal notes, and tags. It allows agents to access complete customer profiles during interactions, ensuring context-aware support. LiveAgent’s CRM platform also supports task automation, data organization, and integration with other tools, helping teams maintain consistent communication and accurate records across all channels.\n\nThe live chat and call center features simplify call management with intelligent call routing, IVR, and VoIP integrations to handle customer inquiries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.ca/software/102188/liveagent","@id":"https://www.capterra.ca/software/102188/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Influitive","description":"Influitive is the market-leading advocacy, community, and engagement platform of choice for the world’s most customer-obsessed brands. Leverage the advanced segmentation and gamification engine to drive continuous engagement and guide customer journeys.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8b9a6c2e-80a1-4bd7-a064-a4d86d9df082.png","url":"https://www.capterra.ca/software/136258/advocatehub","@id":"https://www.capterra.ca/software/136258/advocatehub#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":247},"offers":{"price":"1499","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ca/compare/102188/136258/liveagent/vs/advocatehub#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"LiveAgent vs Influitive","position":3,"item":"https://www.capterra.ca/compare/102188/136258/liveagent/vs/advocatehub","@type":"ListItem"}]}]}
</script>