17 years helping Canadian businesses
choose better software
LiveAgent vs Cayzu
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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Starting Price
Not provided by vendor
US$4.00/month
Ratings
Overall
4.7 (1,633)Overall
5.0 (31)Best for
Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise.
From start-ups to Enterprise companies, non-profits and educational institutions over 20,000 customers trust Cayzu Help Desk with their customer support and ticketing system needs.
Features
- Automated Routing
- Customizable Branding
- Email Templates
- Help Desk Management
- Knowledge Base Management
- Real-Time Data
- Rules-Based Workflow
- Service Level Agreement (SLA) Management
- Support Ticket Tracking
- Ticket Management
- Automated Routing
- Customizable Branding
- Email Templates
- Help Desk Management
- Knowledge Base Management
- Real-Time Data
- Rules-Based Workflow
- Service Level Agreement (SLA) Management
- Support Ticket Tracking
- Ticket Management
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
