---
description: Compare LiveAgent vs LivePerson. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs LivePerson Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [LiveAgent \<span\>vs\</span\> LivePerson](https://www.capterra.ca/compare/102188/133021/liveagent/vs/conversational-cloud)

# Compare LiveAgent vs LivePerson

Canonical: https://www.capterra.ca/compare/102188/133021/liveagent/vs/conversational-cloud

> Detailed comparison between LiveAgent and LivePerson. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | LivePerson |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 1788 | 41 |
| **Starting Price** | US$15.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation, Videos |

## Best for

### LiveAgent

Startups, small businesses, and enterprises across e-commerce, SaaS, automotive, travel, healthcare, education, financial services, accounting, legal, and retail industries.

### LivePerson

Mid-size and large enterprises in retail, telecommunications, financial services, travel and hospitality, healthcare, insurance, automotive, and technology industries. Also serves small businesses.

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Customer History
- Customizable Reports
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Analytics
- Reporting/Analytics
- Screen Sharing Software
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### LivePerson

- AI/Machine Learning
- API
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Customer History
- Customizable Reports
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Analytics
- Reporting/Analytics
- Screen Sharing Software
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View LiveAgent Profile](https://www.capterra.ca/software/102188/liveagent)
- [View LivePerson Profile](https://www.capterra.ca/software/133021/conversational-cloud)
- [View Original Comparison](https://www.capterra.ca/compare/102188/133021/liveagent/vs/conversational-cloud)

-----

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