---
description: Compare LiveAgent vs Lime Connect. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Lime Connect Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Lime Connect](https://www.capterra.ca/compare/102188/131558/liveagent/vs/userlike-live-chat)

# Compare LiveAgent vs Lime Connect

Canonical: https://www.capterra.ca/compare/102188/131558/liveagent/vs/userlike-live-chat

> Detailed comparison between LiveAgent and Lime Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Lime Connect |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1753 | 647 |
| **Starting Price** | US$15.00 | US$100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Lime Connect

Lime Connect works for any company size and adapts to your needs and business goals. Small and medium-sized companies, NGOs as well as large corporations like Toyota already rely on us.

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Activity Tracking
- Configurable Workflow
- Customer Communication
- Customer Database
- Customer Service Analytics
- Customizable Reports
- File Sharing Software
- Knowledge Management Software
- Multi-Channel Communication
- Natural Language Processing
- Personalization Software
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Support

### Lime Connect

- AI/Machine Learning
- API
- Activity Tracking
- Configurable Workflow
- Customer Communication
- Customer Database
- Customer Service Analytics
- Customizable Reports
- File Sharing Software
- Knowledge Management Software
- Multi-Channel Communication
- Natural Language Processing
- Personalization Software
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Support

## Links

- [View LiveAgent Profile](https://www.capterra.ca/software/102188/liveagent)
- [View Lime Connect Profile](https://www.capterra.ca/software/131558/userlike-live-chat)
- [View Original Comparison](https://www.capterra.ca/compare/102188/131558/liveagent/vs/userlike-live-chat)

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