---
description: Compare LiveAgent vs Assertive Business. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Assertive Business Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Assertive Business](https://www.capterra.ca/compare/102188/1046488/liveagent/vs/assertive-business)

# Compare LiveAgent vs Assertive Business

Canonical: https://www.capterra.ca/compare/102188/1046488/liveagent/vs/assertive-business

> Detailed comparison between LiveAgent and Assertive Business. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Assertive Business |
| **Overall rating** | 4.7/5 | 4.0/5 |
| **Total Reviews** | 1753 | 1 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Assertive Business

It is specialized software for companies dedicated to sales, customer service, and collection.

## Key features

### LiveAgent

- API
- Activity Dashboard
- Activity Tracking
- Autoresponders
- Call Recording Software
- Chat/Messaging
- Content Management System (CMS) Software
- Customer Database
- Customer History
- Email Management Software
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Personalization Software
- Reporting & Statistics
- Social Media Integration
- Template Management
- Third-Party Integrations
- Video Support
- Workflow Management Software

### Assertive Business

- API
- Activity Dashboard
- Activity Tracking
- Autoresponders
- Call Recording Software
- Chat/Messaging
- Content Management System (CMS) Software
- Customer Database
- Customer History
- Email Management Software
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Personalization Software
- Reporting & Statistics
- Social Media Integration
- Template Management
- Third-Party Integrations
- Video Support
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.ca/software/102188/liveagent)
- [View Assertive Business Profile](https://www.capterra.ca/software/1046488/assertive-business)
- [View Original Comparison](https://www.capterra.ca/compare/102188/1046488/liveagent/vs/assertive-business)

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