---
description: Compare LiveAgent vs DevRev. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs DevRev Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> DevRev](https://www.capterra.ca/compare/102188/1042647/liveagent/vs/devrev)

# Compare LiveAgent vs DevRev

Canonical: https://www.capterra.ca/compare/102188/1042647/liveagent/vs/devrev

> Detailed comparison between LiveAgent and DevRev. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | DevRev |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1753 | 1 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### DevRev

Modern software companies seeking to streamline collaboration by bringing teams closer to product + end-users eliminating fragmented tools and processes.

## Key features

### LiveAgent

- API
- CRM Software
- Chat/Messaging
- Chatbot Software
- Collaboration Tools
- Contact Management Software
- Customer History
- File Sharing Software
- Multi-Channel Communication
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On Software
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management Software

### DevRev

- API
- CRM Software
- Chat/Messaging
- Chatbot Software
- Collaboration Tools
- Contact Management Software
- Customer History
- File Sharing Software
- Multi-Channel Communication
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On Software
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.ca/software/102188/liveagent)
- [View DevRev Profile](https://www.capterra.ca/software/1042647/devrev)
- [View Original Comparison](https://www.capterra.ca/compare/102188/1042647/liveagent/vs/devrev)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs DevRev Comparison - Capterra Canada 2026","description":"Compare LiveAgent vs DevRev. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/102188/1042647/liveagent/vs/devrev","about":[{"@id":"https://www.capterra.ca/software/102188/liveagent#software"},{"@id":"https://www.capterra.ca/software/1042647/devrev#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/102188/1042647/liveagent/vs/devrev#breadcrumblist"},"@id":"https://www.capterra.ca/compare/102188/1042647/liveagent/vs/devrev#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.ca/software/102188/liveagent","@id":"https://www.capterra.ca/software/102188/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"DevRev","description":"DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most — and creating a company-wide culture of product and customer-centricity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a8de0c5b-9d0d-461b-ba9f-db44abc3f68e.png","url":"https://www.capterra.ca/software/1042647/devrev","@id":"https://www.capterra.ca/software/1042647/devrev#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/compare/102188/1042647/liveagent/vs/devrev#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"LiveAgent vs DevRev","position":3,"item":"https://www.capterra.ca/compare/102188/1042647/liveagent/vs/devrev","@type":"ListItem"}]}]}
</script>