---
description: Compare LiveAgent vs Prokeep. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: LiveAgent vs Prokeep Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Prokeep](https://www.capterra.ca/compare/102188/1014748/liveagent/vs/prokeep)

# Compare LiveAgent vs Prokeep

Canonical: https://www.capterra.ca/compare/102188/1014748/liveagent/vs/prokeep

> Detailed comparison between LiveAgent and Prokeep. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Prokeep |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1754 | 2 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Prokeep

Distributors in Wholesale Construction - HVAC, Plumbing, Electrical, Industrial, Roofing \&amp; Siding, Building Materials, Lumber, Tools Fasteners \&amp; Concrete, Rental equipment, Automotive, Paint, \&amp; more.

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Activity Tracking
- CRM Software
- Communication Management
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Reports
- Customizable Templates
- Email Management Software
- Engagement Tracking
- Live Chat Software
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Tagging

### Prokeep

- API
- Access Controls/Permissions
- Activity Tracking
- CRM Software
- Communication Management
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Reports
- Customizable Templates
- Email Management Software
- Engagement Tracking
- Live Chat Software
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Tagging

## Links

- [View LiveAgent Profile](https://www.capterra.ca/software/102188/liveagent)
- [View Prokeep Profile](https://www.capterra.ca/software/1014748/prokeep)
- [View Original Comparison](https://www.capterra.ca/compare/102188/1014748/liveagent/vs/prokeep)

-----

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