Obsidian vs ManageEngine ServiceDesk Plus
Starting Price
US$25.00
US$495.00/year
Ratings
Overall
(0 reviews)Overall
(166 reviews)Best for
Individuals, teams, and companies seeking custom-built solutions.
Our software offers the ease of use SMBs need and the features the largest enterprises demand. More than 100,000 companies around the world trust our product to manage their IT services.
Features
- Activity Tracking
- Commenting/Notes
- Configuration Management
- Cost Tracking
- Customizable Branding
- Depreciation Management
- Full Text Search
- Knowledge Base Management
- Reporting & Statistics
- Service Level Agreement (SLA) Management
- Activity Tracking
- Commenting/Notes
- Configuration Management
- Cost Tracking
- Customizable Branding
- Depreciation Management
- Full Text Search
- Knowledge Base Management
- Reporting & Statistics
- Service Level Agreement (SLA) Management
Platform
Web/Installed
Mobile
Web/Installed
Mobile
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- In Person
- Live Online
- Webinars
- Documentation
Support
- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat