Obsidian vs ManageEngine ServiceDesk Plus

US$25.00

US$495.00/year

• Ease of Use

• Features & Functionality

• Customer Service

• Value for Money

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• Ease of Use

• Features & Functionality

• Customer Service

• Value for Money

See all ratings

Individuals, teams, and companies seeking custom-built solutions.

Our software offers the ease of use SMBs need and the features the largest enterprises demand. More than 100,000 companies around the world trust our product to manage their IT services.

• Activity Tracking
• Commenting/Notes
• Configuration Management
• Cost Tracking
• Customizable Branding
• Depreciation Management
• Full Text Search
• Knowledge Base Management
• Reporting & Statistics
• Service Level Agreement (SLA) Management

See all features

• Activity Tracking
• Commenting/Notes
• Configuration Management
• Cost Tracking
• Customizable Branding
• Depreciation Management
• Full Text Search
• Knowledge Base Management
• Reporting & Statistics
• Service Level Agreement (SLA) Management

See all features

Web/Installed

Mobile

Web/Installed

Mobile

• In Person
• Live Online
• Webinars
• Documentation

• In Person
• Live Online
• Webinars
• Documentation

• Email/Help Desk
• FAQs/Forum
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Phone Support
• 24/7 (Live rep)
• Chat