15 years helping Canadian businesses
choose better software

Kaseya VSA vs Freshservice

US$4.00/month
US$29.00/month

Overall

4.1 (199)

Overall

4.5 (575)
MSPs seeking more revenue & profitability, and IT Departments needing to do more with less use Kaseya VSA to remotely and easily scale and manage less than 100 to more than 50,000 endpoints
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
10/10
  • Configuration Management
  • Customizable Branding
  • Data Visualization Software
  • Help Desk Management
  • Live Chat Software
  • Real-Time Chat
  • Scheduling Software
  • Service Level Agreement (SLA) Management
  • Ticket Management
  • Workflow Management Software
10/10
  • Configuration Management
  • Customizable Branding
  • Data Visualization Software
  • Help Desk Management
  • Live Chat Software
  • Real-Time Chat
  • Scheduling Software
  • Service Level Agreement (SLA) Management
  • Ticket Management
  • Workflow Management Software
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat