---
description: Learn more about Softdial Contact Center pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Softdial Contact Center Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Softdial Contact Center](/software/27969/softdial-contact-center) > [Softdial Contact Center Alternatives](https://www.capterra.ca/alternatives/27969/softdial-contact-center)

# Alternatives to Softdial Contact Center

Canonical: https://www.capterra.ca/alternatives/27969/softdial-contact-center

> Explore the top alternatives to Softdial Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **DialedIn CCaaS** — 4.8/5 (321 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.ca/software/29589/callcenternow)
   - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/27969/29589/softdial-contact-center/vs/callcenternow)
2. **JustCall** — 4.1/5 (224 reviews) — Deliver 24/7 support, centralize interactions across channels, help agents work smarter with AI, and drive faster resolutions.
   - [View profile](https://www.capterra.ca/software/157853/justcall)
   - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/27969/157853/softdial-contact-center/vs/justcall)
3. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is the world’s leading call center and CRM software. More than 15 million companies use our platform every day.
   - [View profile](https://www.capterra.ca/software/113540/bitrix24)
   - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/27969/113540/softdial-contact-center/vs/bitrix24)
4. **Five9** — 4.2/5 (481 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.ca/software/132405/five9)
   - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/27969/132405/softdial-contact-center/vs/five9)
5. **LeadDesk** — 4.8/5 (13 reviews) — LeadDesk is a cloud based contact center software for outbound sales. Connect with your customers no matter what the channel is.
   - [View profile](https://www.capterra.ca/software/130134/leaddesk)
   - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/27969/130134/softdial-contact-center/vs/leaddesk)
6. **PhoneBurner** — 4.8/5 (176 reviews) — The OUTBOUND CALL CENTER platform built for high connect rates. Powering millions of conversations, averaging 10%+ call answer rates.
   - [View profile](https://www.capterra.ca/software/134672/phoneburner)
   - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/27969/134672/softdial-contact-center/vs/phoneburner)
7. **CloudTalk** — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales \& customer service teams. Start your FREE 14-day trial today\!
   - [View profile](https://www.capterra.ca/software/182004/cloudtalk)
   - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/27969/182004/softdial-contact-center/vs/cloudtalk)
8. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.ca/software/21409/genesys-cloud)
   - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/21409/27969/genesys-cloud/vs/softdial-contact-center)
9. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.ca/software/134775/incontact-call-center-software)
   - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/27969/134775/softdial-contact-center/vs/incontact-call-center-software)
10. **Kixie PowerCall** — 4.6/5 (294 reviews) — Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.
    - [View profile](https://www.capterra.ca/software/135636/kixie-powercall)
    - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/27969/135636/softdial-contact-center/vs/kixie-powercall)
11. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.ca/software/164772/omnichannel)
    - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/27969/164772/softdial-contact-center/vs/omnichannel)
12. **Convoso** — 4.5/5 (387 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
    - [View profile](https://www.capterra.ca/software/76768/cloud-predictive-dialer)
    - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/27969/76768/softdial-contact-center/vs/cloud-predictive-dialer)
13. **Ricochet360** — 4.8/5 (82 reviews) — Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM \& Lead Management, and Email \& SMS Marketing Automation.
    - [View profile](https://www.capterra.ca/software/141932/ricochet)
    - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/27969/141932/softdial-contact-center/vs/ricochet)
14. **Dialshree** — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
    - [View profile](https://www.capterra.ca/software/144944/dialshree)
    - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/27969/144944/softdial-contact-center/vs/dialshree)
15. **Ring.io** — 4.1/5 (19 reviews) — Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics.
    - [View profile](https://www.capterra.ca/software/116709/ringio-virtual-phone-system)
    - [Compare vs Softdial Contact Center](https://www.capterra.ca/compare/27969/116709/softdial-contact-center/vs/ringio-virtual-phone-system)

## Related Categories

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.ca/directory/30231/ivr/software)
- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)
- [Predictive Dialer Software](https://www.capterra.ca/directory/30597/predictive-dialer/software)
- [Cloud Communication Platform Software](https://www.capterra.ca/directory/31362/cloud-communication-platform/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/27969/softdial-contact-center)
- [View Product Profile](https://www.capterra.ca/software/27969/softdial-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/27969/Softdial-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/27969/softdial-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/27969/softdial-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/27969/softdial-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/27969/softdial-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/27969/softdial-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/27969/softdial-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/27969/softdial-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/27969/softdial-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/27969/softdial-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/27969/softdial-contact-center> |

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