---
description: Learn more about Customer Complaint Management Software pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Complaint Management Software Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [Customer Complaint Management Software](/software/215202/complaint-management-software) > [Customer Complaint Management Software Alternatives](https://www.capterra.ca/alternatives/215202/complaint-management-software)

# Alternatives to Customer Complaint Management Software

Canonical: https://www.capterra.ca/alternatives/215202/complaint-management-software

> Explore the top alternatives to Customer Complaint Management Software. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **QT9 QMS** — 4.8/5 (118 reviews) — Centralize \& resolve complaints with a cloud-based quality management software. Automate alerts. Assign tasks. Attach related files.
   - [View profile](https://www.capterra.ca/software/97557/qt9-quality-management)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/97557/215202/qt9-quality-management/vs/complaint-management-software)
2. **ComplianceQuest** — 4.6/5 (112 reviews) — 100% cloud based end-to-end Complaints Management software - from intake to resolution \& continuous improvement. Get demo today\!
   - [View profile](https://www.capterra.ca/software/136111/compliancequest)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/136111/215202/compliancequest/vs/complaint-management-software)
3. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho desk helps you manage customer complaints with omnichannel capabilities, advanced analytics, automation, and collaboration.
   - [View profile](https://www.capterra.ca/software/169505/zoho-desk)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/169505/215202/zoho-desk/vs/complaint-management-software)
4. **Freshdesk** — 4.5/5 (3428 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.ca/software/124981/freshdesk)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/124981/215202/freshdesk/vs/complaint-management-software)
5. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.ca/software/185973/helpdesk)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/185973/215202/helpdesk/vs/complaint-management-software)
6. **MasterControl Quality Excellence** — 4.5/5 (534 reviews) — Efficiently manage customer complaints with our complaint tracking software. Streamline resolution, ensuring digital quality management
   - [View profile](https://www.capterra.ca/software/148577/mastercontrol)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/148577/215202/mastercontrol/vs/complaint-management-software)
7. **LiveAgent** — 4.7/5 (1782 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/102188/215202/liveagent/vs/complaint-management-software)
8. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Support is the leading complaint management software built for better customer relationships.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/164283/215202/zendesk/vs/complaint-management-software)
9. **Tidio** — 4.7/5 (590 reviews) — Tidio is a customer support software suite with live chat, help desk, chatbot, and AI agent options.
   - [View profile](https://www.capterra.ca/software/144040/tidio-chat)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/144040/215202/tidio-chat/vs/complaint-management-software)
10. **Gladly** — 4.8/5 (139 reviews) — Gladly helps brands turn complaints into loyalty with fast, personalized support and AI-assisted resolution across every channel.
    - [View profile](https://www.capterra.ca/software/156723/gladly)
    - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/156723/215202/gladly/vs/complaint-management-software)
11. **Gorgias** — 4.6/5 (134 reviews) — The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo
    - [View profile](https://www.capterra.ca/software/155357/gorgias)
    - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/155357/215202/gorgias/vs/complaint-management-software)
12. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.ca/software/138769/jira-service-management)
    - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/138769/215202/jira-service-management/vs/complaint-management-software)
13. **Issuetrak** — 4.6/5 (205 reviews) — Repair customer relationships and resolve complaints quickly and easily in a centralized platform built for omnichannel support.
    - [View profile](https://www.capterra.ca/software/16499/issuetrak)
    - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/16499/215202/issuetrak/vs/complaint-management-software)
14. **Dot Compliance** — 4.4/5 (87 reviews) — Dot Compliance is a cloud-based quality management tool that helps businesses manage compliance, documents, audits, and more.
    - [View profile](https://www.capterra.ca/software/192574/dot-compliance)
    - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/192574/215202/dot-compliance/vs/complaint-management-software)
15. **Cority** — 4.4/5 (111 reviews) — Cority’s Complaint Management software streamlines complaints \& improves satisfaction with data-driven insights.
    - [View profile](https://www.capterra.ca/software/102848/ehs-management-software)
    - [Compare vs Customer Complaint Management Software](https://www.capterra.ca/compare/102848/215202/ehs-management-software/vs/complaint-management-software)

## Related Categories

- [Complaint Management Software](https://www.capterra.ca/directory/30674/complaint-management/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/215202/complaint-management-software)
- [View Product Profile](https://www.capterra.ca/software/215202/complaint-management-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/215202/complaint-management-software> |
| de-AT | <https://www.capterra.at/alternatives/215202/complaint-management-software> |
| de-CH | <https://www.capterra.ch/alternatives/215202/complaint-management-software> |
| en | <https://www.capterra.com/p/215202/Complaint-Management-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/215202/complaint-management-software> |
| en-AU | <https://www.capterra.com.au/alternatives/215202/complaint-management-software> |
| en-CA | <https://www.capterra.ca/alternatives/215202/complaint-management-software> |
| en-GB | <https://www.capterra.co.uk/alternatives/215202/complaint-management-software> |
| en-IE | <https://www.capterra.ie/alternatives/215202/complaint-management-software> |
| en-IL | <https://www.capterra.co.il/alternatives/215202/complaint-management-software> |
| en-IN | <https://www.capterra.in/alternatives/215202/complaint-management-software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/215202/complaint-management-software> |
| en-SG | <https://www.capterra.com.sg/alternatives/215202/complaint-management-software> |
| en-ZA | <https://www.capterra.co.za/alternatives/215202/complaint-management-software> |
| fr | <https://www.capterra.fr/alternatives/215202/complaint-management-software> |
| fr-BE | <https://fr.capterra.be/alternatives/215202/complaint-management-software> |
| fr-CA | <https://fr.capterra.ca/alternatives/215202/complaint-management-software> |
| fr-LU | <https://www.capterra.lu/alternatives/215202/complaint-management-software> |
| nl | <https://www.capterra.nl/alternatives/215202/complaint-management-software> |
| nl-BE | <https://www.capterra.be/alternatives/215202/complaint-management-software> |

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