---
description: Learn more about Cisco Unified Contact Center Express pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cisco Unified Contact Center Express Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Cisco Unified Contact Center Express](/software/212123/cisco-unified-contact-center-express) > [Cisco Unified Contact Center Express Alternatives](https://www.capterra.ca/alternatives/212123/cisco-unified-contact-center-express)

# Alternatives to Cisco Unified Contact Center Express

Canonical: https://www.capterra.ca/alternatives/212123/cisco-unified-contact-center-express

> Explore the top alternatives to Cisco Unified Contact Center Express. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **3CX** — 4.4/5 (467 reviews) — 3CX is a unified communications solution including telephony, video conferencing, live chat and mobile apps. Get it for free\!
   - [View profile](https://www.capterra.ca/software/158704/3cx)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/158704/212123/3cx/vs/cisco-unified-contact-center-express)
2. **Wildix** — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
   - [View profile](https://www.capterra.ca/software/218251/wildix)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/212123/218251/cisco-unified-contact-center-express/vs/wildix)
3. **Slack** — 4.7/5 (24184 reviews) — Conversations \& collaboration in one place
   - [View profile](https://www.capterra.ca/software/135003/slack)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/135003/212123/slack/vs/cisco-unified-contact-center-express)
4. **Microsoft Teams** — 4.5/5 (11131 reviews) — Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more.
   - [View profile](https://www.capterra.ca/software/168668/microsoft-teams)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/168668/212123/microsoft-teams/vs/cisco-unified-contact-center-express)
5. **LiveAgent** — 4.7/5 (1787 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate customer experience software solution.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/102188/212123/liveagent/vs/cisco-unified-contact-center-express)
6. **RingCX** — 4.2/5 (258 reviews) — RingCentral Call Centre solution delivers omnichannel capabilities that let customers decide how they want to engage with you.
   - [View profile](https://www.capterra.ca/software/154951/ringcentral-contact-center)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/154951/212123/ringcentral-contact-center/vs/cisco-unified-contact-center-express)
7. **Zoom Workplace** — 4.6/5 (14662 reviews) — With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work.
   - [View profile](https://www.capterra.ca/software/144037/zoom-video-conferencing)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/144037/212123/zoom-video-conferencing/vs/cisco-unified-contact-center-express)
8. **RingCentral Engage Voice** — 4.5/5 (23 reviews) — Engage Voice is a reliable, flexible, and intuitive outbound and blended cloud platform.
   - [View profile](https://www.capterra.ca/software/132179/ringcentral-engage-voice)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/132179/212123/ringcentral-engage-voice/vs/cisco-unified-contact-center-express)
9. **Bitrix24** — 4.2/5 (1001 reviews) — Bitrix24 is \#1 free unified communications platform used by 15 million companies.
   - [View profile](https://www.capterra.ca/software/113540/bitrix24)
   - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/113540/212123/bitrix24/vs/cisco-unified-contact-center-express)
10. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA.
    - [View profile](https://www.capterra.ca/software/161523/contactnow)
    - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/161523/212123/contactnow/vs/cisco-unified-contact-center-express)
11. **Dialpad** — 4.2/5 (570 reviews) — AI-native unified communications, calls, messages, meetings, intelligence.
    - [View profile](https://www.capterra.ca/software/190976/dialpad-sell)
    - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/190976/212123/dialpad-sell/vs/cisco-unified-contact-center-express)
12. **Avaya UCaaS** — 4.4/5 (92 reviews) — Avaya UCaaS helps creates natural connections, whether human or digital, across all communication channels.
    - [View profile](https://www.capterra.ca/software/1174/crm-central)
    - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/1174/212123/crm-central/vs/cisco-unified-contact-center-express)
13. **ZIWO** — 4.6/5 (109 reviews) — ZIWO is a Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity.
    - [View profile](https://www.capterra.ca/software/171265/ziwo)
    - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/171265/212123/ziwo/vs/cisco-unified-contact-center-express)
14. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.ca/software/21409/genesys-cloud)
    - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/21409/212123/genesys-cloud/vs/cisco-unified-contact-center-express)
15. **Five9** — 4.2/5 (484 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.ca/software/132405/five9)
    - [Compare vs Cisco Unified Contact Center Express](https://www.capterra.ca/compare/132405/212123/five9/vs/cisco-unified-contact-center-express)

## Related Categories

- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)
- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)
- [Call Centre Workforce Management Software](https://www.capterra.ca/directory/32607/call-center-workforce-management/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/212123/cisco-unified-contact-center-express)
- [View Product Profile](https://www.capterra.ca/software/212123/cisco-unified-contact-center-express)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/212123/Cisco-Unified-Contact-Center-Express/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/212123/cisco-unified-contact-center-express> |
| en-AU | <https://www.capterra.com.au/alternatives/212123/cisco-unified-contact-center-express> |
| en-CA | <https://www.capterra.ca/alternatives/212123/cisco-unified-contact-center-express> |
| en-GB | <https://www.capterra.co.uk/alternatives/212123/cisco-unified-contact-center-express> |
| en-IE | <https://www.capterra.ie/alternatives/212123/cisco-unified-contact-center-express> |
| en-IL | <https://www.capterra.co.il/alternatives/212123/cisco-unified-contact-center-express> |
| en-IN | <https://www.capterra.in/alternatives/212123/cisco-unified-contact-center-express> |
| en-NZ | <https://www.capterra.co.nz/alternatives/212123/cisco-unified-contact-center-express> |
| en-SG | <https://www.capterra.com.sg/alternatives/212123/cisco-unified-contact-center-express> |
| en-ZA | <https://www.capterra.co.za/alternatives/212123/cisco-unified-contact-center-express> |

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