---
description: Learn more about Intermedia Contact Center pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Intermedia Contact Center Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Intermedia Contact Center](/software/203140/intermedia-contact-center) > [Intermedia Contact Center Alternatives](https://www.capterra.ca/alternatives/203140/intermedia-contact-center)

# Alternatives to Intermedia Contact Center

Canonical: https://www.capterra.ca/alternatives/203140/intermedia-contact-center

> Explore the top alternatives to Intermedia Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (871 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.ca/software/169627/ringover)
   - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/169627/203140/ringover/vs/intermedia-contact-center)
2. **Convoso** — 4.5/5 (387 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
   - [View profile](https://www.capterra.ca/software/76768/cloud-predictive-dialer)
   - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/76768/203140/cloud-predictive-dialer/vs/intermedia-contact-center)
3. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
   - [View profile](https://www.capterra.ca/software/29589/callcenternow)
   - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/29589/203140/callcenternow/vs/intermedia-contact-center)
4. **LiveAgent** — 4.7/5 (1782 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/102188/203140/liveagent/vs/intermedia-contact-center)
5. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.ca/software/136728/Readymode)
   - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/136728/203140/Readymode/vs/intermedia-contact-center)
6. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/164283/203140/zendesk/vs/intermedia-contact-center)
7. **CallHippo** — 4.4/5 (681 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.ca/software/159578/callhippo)
   - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/159578/203140/callhippo/vs/intermedia-contact-center)
8. **Dialshree** — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
   - [View profile](https://www.capterra.ca/software/144944/dialshree)
   - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/144944/203140/dialshree/vs/intermedia-contact-center)
9. **Nextiva** — 4.6/5 (916 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.ca/software/175788/nextiva)
   - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/175788/203140/nextiva/vs/intermedia-contact-center)
10. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
    - [View profile](https://www.capterra.ca/software/21409/genesys-cloud)
    - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/21409/203140/genesys-cloud/vs/intermedia-contact-center)
11. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.ca/software/134775/incontact-call-center-software)
    - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/134775/203140/incontact-call-center-software/vs/intermedia-contact-center)
12. **Aircall** — 4.2/5 (460 reviews) — Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations.
    - [View profile](https://www.capterra.ca/software/144486/aircall)
    - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/144486/203140/aircall/vs/intermedia-contact-center)
13. **Gladly** — 4.8/5 (139 reviews) — A modern customer service platform that powers fast, personal, AI-assisted support—no tickets, no silos, just seamless conversations.
    - [View profile](https://www.capterra.ca/software/156723/gladly)
    - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/156723/203140/gladly/vs/intermedia-contact-center)
14. **Five9** — 4.2/5 (482 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.ca/software/132405/five9)
    - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/132405/203140/five9/vs/intermedia-contact-center)
15. **Amazon Connect** — 4.5/5 (93 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
    - [View profile](https://www.capterra.ca/software/1017140/amazon-connect)
    - [Compare vs Intermedia Contact Center](https://www.capterra.ca/compare/203140/1017140/intermedia-contact-center/vs/amazon-connect)

## Related Categories

- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.ca/directory/30231/ivr/software)
- [Predictive Dialer Software](https://www.capterra.ca/directory/30597/predictive-dialer/software)
- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/203140/intermedia-contact-center)
- [View Product Profile](https://www.capterra.ca/software/203140/intermedia-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/203140/Intermedia-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/203140/intermedia-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/203140/intermedia-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/203140/intermedia-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/203140/intermedia-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/203140/intermedia-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/203140/intermedia-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/203140/intermedia-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/203140/intermedia-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/203140/intermedia-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/203140/intermedia-contact-center> |
| fr | <https://www.capterra.fr/alternatives/203140/intermedia-contact-center> |
| fr-BE | <https://fr.capterra.be/alternatives/203140/intermedia-contact-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/203140/intermedia-contact-center> |
| fr-LU | <https://www.capterra.lu/alternatives/203140/intermedia-contact-center> |

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