---
description: Learn more about Neotel Call Center Software pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Neotel Call Center Software Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [Neotel Call Center Software](/software/197741/neotel) > [Neotel Call Center Software Alternatives](https://www.capterra.ca/alternatives/197741/neotel)

# Alternatives to Neotel Call Center Software

Canonical: https://www.capterra.ca/alternatives/197741/neotel

> Explore the top alternatives to Neotel Call Center Software. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (871 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.ca/software/169627/ringover)
   - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/169627/197741/ringover/vs/neotel)
2. **Convoso** — 4.5/5 (387 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
   - [View profile](https://www.capterra.ca/software/76768/cloud-predictive-dialer)
   - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/76768/197741/cloud-predictive-dialer/vs/neotel)
3. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
   - [View profile](https://www.capterra.ca/software/29589/callcenternow)
   - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/29589/197741/callcenternow/vs/neotel)
4. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.ca/software/136728/Readymode)
   - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/136728/197741/Readymode/vs/neotel)
5. **LiveAgent** — 4.7/5 (1782 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/102188/197741/liveagent/vs/neotel)
6. **Nextiva** — 4.6/5 (916 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.ca/software/175788/nextiva)
   - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/175788/197741/nextiva/vs/neotel)
7. **CallHippo** — 4.4/5 (681 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.ca/software/159578/callhippo)
   - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/159578/197741/callhippo/vs/neotel)
8. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/164283/197741/zendesk/vs/neotel)
9. **Wildix** — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
   - [View profile](https://www.capterra.ca/software/218251/wildix)
   - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/197741/218251/neotel/vs/wildix)
10. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
    - [View profile](https://www.capterra.ca/software/110588/calabrio-one-suite)
    - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/110588/197741/calabrio-one-suite/vs/neotel)
11. **Amazon Connect** — 4.5/5 (93 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
    - [View profile](https://www.capterra.ca/software/1017140/amazon-connect)
    - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/197741/1017140/neotel/vs/amazon-connect)
12. **Freshdesk** — 4.5/5 (3427 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
    - [View profile](https://www.capterra.ca/software/124981/freshdesk)
    - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/124981/197741/freshdesk/vs/neotel)
13. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
    - [View profile](https://www.capterra.ca/software/136894/xcally)
    - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/136894/197741/xcally/vs/neotel)
14. **Aircall** — 4.2/5 (460 reviews) — Give your prospects and customers the best call experience possible by leveraging call recordings to improve rep performance.
    - [View profile](https://www.capterra.ca/software/144486/aircall)
    - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/144486/197741/aircall/vs/neotel)
15. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.ca/software/156723/gladly)
    - [Compare vs Neotel Call Center Software](https://www.capterra.ca/compare/156723/197741/gladly/vs/neotel)

## Related Categories

- [Call Recording Software](https://www.capterra.ca/directory/30533/call-recording/software)
- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/197741/neotel)
- [View Product Profile](https://www.capterra.ca/software/197741/neotel)

## This page is available in the following languages

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| de | <https://www.capterra.com.de/alternatives/197741/neotel> |
| de-AT | <https://www.capterra.at/alternatives/197741/neotel> |
| de-CH | <https://www.capterra.ch/alternatives/197741/neotel> |
| en | <https://www.capterra.com/p/197741/Neotel/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/197741/neotel> |
| en-AU | <https://www.capterra.com.au/alternatives/197741/neotel> |
| en-CA | <https://www.capterra.ca/alternatives/197741/neotel> |
| en-GB | <https://www.capterra.co.uk/alternatives/197741/neotel> |
| en-IE | <https://www.capterra.ie/alternatives/197741/neotel> |
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| en-IN | <https://www.capterra.in/alternatives/197741/neotel> |
| en-NZ | <https://www.capterra.co.nz/alternatives/197741/neotel> |
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| es-CR | <https://www.capterra.co.cr/alternatives/197741/neotel> |
| es-DO | <https://www.capterra.do/alternatives/197741/neotel> |
| es-EC | <https://www.capterra.ec/alternatives/197741/neotel> |
| es-MX | <https://www.capterra.mx/alternatives/197741/neotel> |
| es-PA | <https://www.capterra.com.pa/alternatives/197741/neotel> |
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| fr | <https://www.capterra.fr/alternatives/197741/neotel> |
| fr-BE | <https://fr.capterra.be/alternatives/197741/neotel> |
| fr-CA | <https://fr.capterra.ca/alternatives/197741/neotel> |
| fr-LU | <https://www.capterra.lu/alternatives/197741/neotel> |
| it | <https://www.capterra.it/alternatives/197741/neotel> |
| ja | <https://www.capterra.jp/alternatives/197741/neotel> |
| nl | <https://www.capterra.nl/alternatives/197741/neotel> |
| nl-BE | <https://www.capterra.be/alternatives/197741/neotel> |
| pl | <https://www.capterra.pl/alternatives/197741/neotel> |
| pt | <https://www.capterra.com.br/alternatives/197741/neotel> |
| pt-PT | <https://www.capterra.pt/alternatives/197741/neotel> |
| tr | <https://www.capterra.web.tr/alternatives/197741/neotel> |

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