---
description: Learn more about Ivanti ITSM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ivanti ITSM Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [Ivanti ITSM](/software/193225/service-desk) > [Ivanti ITSM Alternatives](https://www.capterra.ca/alternatives/193225/service-desk)

# Alternatives to Ivanti ITSM

Canonical: https://www.capterra.ca/alternatives/193225/service-desk

> Explore the top alternatives to Ivanti ITSM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Modern service desk software for exceptional teams. Sign up today for a free 30-day trial. Full featured and no frills.
   - [View profile](https://www.capterra.ca/software/179501/manageengine-service-desk-plus)
   - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/179501/193225/manageengine-service-desk-plus/vs/service-desk)
2. **Freshservice** — 4.6/5 (803 reviews) — Track SaaS usage, eliminate shadow IT, and optimize software spend with Freshservice’s unified, AI-native IT management platform.
   - [View profile](https://www.capterra.ca/software/132997/freshservice)
   - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/132997/193225/freshservice/vs/service-desk)
3. **SysAid** — 4.5/5 (523 reviews) — One service desk where AI resolves what it can and routes the rest, pre-triaged, to your team.
   - [View profile](https://www.capterra.ca/software/107225/sysaid)
   - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/107225/193225/sysaid/vs/service-desk)
4. **Proactivanet** — 4.8/5 (52 reviews) — Spanish-language ITAM\&ITSM tool that helps organizations save costs and secure their IT infrastructure.
   - [View profile](https://www.capterra.ca/software/1010807/proactivanet)
   - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/193225/1010807/service-desk/vs/proactivanet)
5. **ManageEngine Endpoint Central** — 4.6/5 (1876 reviews) — Endpoint Central is a unified endpoint management and security platform that helps IT teams manage, patch, secure, and troubleshoot dev
   - [View profile](https://www.capterra.ca/software/170018/manageengine-desktop-central)
   - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/170018/193225/manageengine-desktop-central/vs/service-desk)
6. **TeamDynamix** — 4.4/5 (170 reviews) — No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks.
   - [View profile](https://www.capterra.ca/software/121317/teamdynamix)
   - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/121317/193225/teamdynamix/vs/service-desk)
7. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.ca/software/152871/servicenow)
   - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/152871/193225/servicenow/vs/service-desk)
8. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
   - [View profile](https://www.capterra.ca/software/173025/help-desk-software)
   - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/173025/193225/help-desk-software/vs/service-desk)
9. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.ca/software/138769/jira-service-management)
   - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/138769/193225/jira-service-management/vs/service-desk)
10. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
    - [View profile](https://www.capterra.ca/software/124981/freshdesk)
    - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/124981/193225/freshdesk/vs/service-desk)
11. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues.
    - [View profile](https://www.capterra.ca/software/144309/atera)
    - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/144309/193225/atera/vs/service-desk)
12. **SapphireIMS** — 4.4/5 (65 reviews) — Supercharge Your Employee Efficiency with Intelligent and ITIL based Service Desk that comes with pre-built ITIL templates.
    - [View profile](https://www.capterra.ca/software/148203/sapphireims)
    - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/148203/193225/sapphireims/vs/service-desk)
13. **ServiceNow IT Service Management** — 4.5/5 (45 reviews) — ServiceNow IT Service Management is a modern, cloud-based, silo-busting solution with improved productivity, cost and resilience.
    - [View profile](https://www.capterra.ca/software/152874/servicenow-knowledge-management)
    - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/152874/193225/servicenow-knowledge-management/vs/service-desk)
14. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
    - [View profile](https://www.capterra.ca/software/200140/haloitsm)
    - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/193225/200140/service-desk/vs/haloitsm)
15. **Tikit by Cireson** — 5.0/5 (3 reviews) — Tikit is a powerful Microsoft 365 Service Desk built inside of Teams.
    - [View profile](https://www.capterra.ca/software/1029572/tikit)
    - [Compare vs Ivanti ITSM](https://www.capterra.ca/compare/193225/1029572/service-desk/vs/tikit)

## Related Categories

- [Service Desk Software](https://www.capterra.ca/directory/31027/service-desk/software)
- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)
- [IT Ticketing Systems Software](https://www.capterra.ca/directory/32623/it-ticketing-systems-software/software)
- [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/193225/service-desk)
- [View Product Profile](https://www.capterra.ca/software/193225/service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/193225/Service-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/193225/service-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/193225/service-desk> |
| en-CA | <https://www.capterra.ca/alternatives/193225/service-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/193225/service-desk> |
| en-IE | <https://www.capterra.ie/alternatives/193225/service-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/193225/service-desk> |
| en-IN | <https://www.capterra.in/alternatives/193225/service-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/193225/service-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/193225/service-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/193225/service-desk> |

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