---
description: Learn more about Genuity IT Admin Suite pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Genuity IT Admin Suite Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [Genuity IT Admin Suite](/software/189667/genuity-it-admin-suite) > [Genuity IT Admin Suite Alternatives](https://www.capterra.ca/alternatives/189667/genuity-it-admin-suite)

# Alternatives to Genuity IT Admin Suite

Canonical: https://www.capterra.ca/alternatives/189667/genuity-it-admin-suite

> Explore the top alternatives to Genuity IT Admin Suite. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.ca/software/132997/freshservice)
   - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/132997/189667/freshservice/vs/genuity-it-admin-suite)
2. **NinjaOne** — 4.7/5 (282 reviews) — NinjaOne centralizes endpoint, patch, and service desk management into a unified IT management solution.
   - [View profile](https://www.capterra.ca/software/165889/ninjaone)
   - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/165889/189667/ninjaone/vs/genuity-it-admin-suite)
3. **SysAid** — 4.5/5 (511 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
   - [View profile](https://www.capterra.ca/software/107225/sysaid)
   - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/107225/189667/sysaid/vs/genuity-it-admin-suite)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/164283/189667/zendesk/vs/genuity-it-admin-suite)
5. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.ca/software/202528/milvus)
   - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/189667/202528/genuity-it-admin-suite/vs/milvus)
6. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.ca/software/124981/freshdesk)
   - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/124981/189667/freshdesk/vs/genuity-it-admin-suite)
7. **ServiceNow** — 4.5/5 (344 reviews) — Transform your IT value chain, from planning to operations.
   - [View profile](https://www.capterra.ca/software/152871/servicenow)
   - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/152871/189667/servicenow/vs/genuity-it-admin-suite)
8. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/102188/189667/liveagent/vs/genuity-it-admin-suite)
9. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
   - [View profile](https://www.capterra.ca/software/86962/bomgar)
   - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/86962/189667/bomgar/vs/genuity-it-admin-suite)
10. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.ca/software/138769/jira-service-management)
    - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/138769/189667/jira-service-management/vs/genuity-it-admin-suite)
11. **Atera** — 4.5/5 (446 reviews) — From RMM to Ticketing and everything in between: the ultimate full-stack IT management platform with AI agents to cut your workload.
    - [View profile](https://www.capterra.ca/software/144309/atera)
    - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/144309/189667/atera/vs/genuity-it-admin-suite)
12. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
    - [View profile](https://www.capterra.ca/software/177094/supremo-remote-desktop)
    - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/177094/189667/supremo-remote-desktop/vs/genuity-it-admin-suite)
13. **ISL Light** — 4.7/5 (779 reviews) — ISL Light remote support software lets you control a remote computer or mobile device. It's cross-platform, secure, fast, customizable.
    - [View profile](https://www.capterra.ca/software/146892/isl-light)
    - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/146892/189667/isl-light/vs/genuity-it-admin-suite)
14. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.ca/software/169505/zoho-desk)
    - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/169505/189667/zoho-desk/vs/genuity-it-admin-suite)
15. **Raiseaticket** — 4.7/5 (46 reviews) — Raiseaticket is a free cloud-based help desk software that enables users to manage customer support tickets and service requests.
    - [View profile](https://www.capterra.ca/software/182383/raiseaticket)
    - [Compare vs Genuity IT Admin Suite](https://www.capterra.ca/compare/182383/189667/raiseaticket/vs/genuity-it-admin-suite)

## Related Categories

- [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software)
- [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software)
- [Telecom Expense Management Software](https://www.capterra.ca/directory/30112/telecom-expense-management/software)
- [SaaS Management Software](https://www.capterra.ca/directory/31639/saas-management/software)
- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/189667/genuity-it-admin-suite)
- [View Product Profile](https://www.capterra.ca/software/189667/genuity-it-admin-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/189667/Genuity-IT-Admin-Suite/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/189667/genuity-it-admin-suite> |
| en-AU | <https://www.capterra.com.au/alternatives/189667/genuity-it-admin-suite> |
| en-CA | <https://www.capterra.ca/alternatives/189667/genuity-it-admin-suite> |
| en-GB | <https://www.capterra.co.uk/alternatives/189667/genuity-it-admin-suite> |
| en-IE | <https://www.capterra.ie/alternatives/189667/genuity-it-admin-suite> |
| en-IL | <https://www.capterra.co.il/alternatives/189667/genuity-it-admin-suite> |
| en-IN | <https://www.capterra.in/alternatives/189667/genuity-it-admin-suite> |
| en-NZ | <https://www.capterra.co.nz/alternatives/189667/genuity-it-admin-suite> |
| en-SG | <https://www.capterra.com.sg/alternatives/189667/genuity-it-admin-suite> |
| en-ZA | <https://www.capterra.co.za/alternatives/189667/genuity-it-admin-suite> |

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