---
description: Learn more about Hosted Contact Center pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hosted Contact Center Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Hosted Contact Center](/software/187946/hosted-contact-center) > [Hosted Contact Center Alternatives](https://www.capterra.ca/alternatives/187946/hosted-contact-center)

# Alternatives to Hosted Contact Center

Canonical: https://www.capterra.ca/alternatives/187946/hosted-contact-center

> Explore the top alternatives to Hosted Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.ca/software/136728/Readymode)
   - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/136728/187946/Readymode/vs/hosted-contact-center)
2. **Convoso** — 4.5/5 (387 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
   - [View profile](https://www.capterra.ca/software/76768/cloud-predictive-dialer)
   - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/76768/187946/cloud-predictive-dialer/vs/hosted-contact-center)
3. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operatios.
   - [View profile](https://www.capterra.ca/software/156136/hoducc)
   - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/156136/187946/hoducc/vs/hosted-contact-center)
4. **wolkvox** — 4.6/5 (100 reviews) — At wolkvox, we turn every interaction into a Power Conversation with AI-driven omnichannel and multimodal experiences.
   - [View profile](https://www.capterra.ca/software/193276/wolkvox)
   - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/187946/193276/hosted-contact-center/vs/wolkvox)
5. **Ringover** — 4.7/5 (871 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.ca/software/169627/ringover)
   - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/169627/187946/ringover/vs/hosted-contact-center)
6. **TCN** — 4.5/5 (57 reviews) — TCN provides scalable contact center software solutions to meet your needs. Reach your goals and leverage easy integration.
   - [View profile](https://www.capterra.ca/software/84252/tcn)
   - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/84252/187946/tcn/vs/hosted-contact-center)
7. **CallTools** — 4.8/5 (156 reviews) — Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now\!
   - [View profile](https://www.capterra.ca/software/149510/call-center-software)
   - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/149510/187946/call-center-software/vs/hosted-contact-center)
8. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
   - [View profile](https://www.capterra.ca/software/29589/callcenternow)
   - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/29589/187946/callcenternow/vs/hosted-contact-center)
9. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
   - [View profile](https://www.capterra.ca/software/115213/ucontact)
   - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/115213/187946/ucontact/vs/hosted-contact-center)
10. **Amazon Connect** — 4.5/5 (93 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
    - [View profile](https://www.capterra.ca/software/1017140/amazon-connect)
    - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/187946/1017140/hosted-contact-center/vs/amazon-connect)
11. **Dialshree** — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
    - [View profile](https://www.capterra.ca/software/144944/dialshree)
    - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/144944/187946/dialshree/vs/hosted-contact-center)
12. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
    - [View profile](https://www.capterra.ca/software/136894/xcally)
    - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/136894/187946/xcally/vs/hosted-contact-center)
13. **Squaretalk** — 4.9/5 (102 reviews) — Squaretalk is a unified communications platform that increases lead engagement, contact rates, team performance, and personalization.
    - [View profile](https://www.capterra.ca/software/219046/squaretalk-matrix)
    - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/187946/219046/hosted-contact-center/vs/squaretalk-matrix)
14. **Dialfire** — 4.8/5 (26 reviews) — Easy-to-use, full-featured Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee
    - [View profile](https://www.capterra.ca/software/156848/dialfire)
    - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/156848/187946/dialfire/vs/hosted-contact-center)
15. **Kixie PowerCall** — 4.6/5 (294 reviews) — Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.
    - [View profile](https://www.capterra.ca/software/135636/kixie-powercall)
    - [Compare vs Hosted Contact Center](https://www.capterra.ca/compare/135636/187946/kixie-powercall/vs/hosted-contact-center)

## Related Categories

- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)
- [Debt Collection Software](https://www.capterra.ca/directory/30234/debt-collection/software)
- [Predictive Dialer Software](https://www.capterra.ca/directory/30597/predictive-dialer/software)
- [Call Tracking Software](https://www.capterra.ca/directory/30901/call-tracking/software)
- [Auto Dialer Software](https://www.capterra.ca/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/187946/hosted-contact-center)
- [View Product Profile](https://www.capterra.ca/software/187946/hosted-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187946/Hosted-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/187946/hosted-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/187946/hosted-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/187946/hosted-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/187946/hosted-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/187946/hosted-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/187946/hosted-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/187946/hosted-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/187946/hosted-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/187946/hosted-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/187946/hosted-contact-center> |

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