---
description: Learn more about ManageEngine ServiceDesk Plus pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: ManageEngine ServiceDesk Plus Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [ManageEngine ServiceDesk Plus](/software/179501/manageengine-service-desk-plus) > [ManageEngine ServiceDesk Plus Alternatives](https://www.capterra.ca/alternatives/179501/manageengine-service-desk-plus)

# Alternatives to ManageEngine ServiceDesk Plus

Canonical: https://www.capterra.ca/alternatives/179501/manageengine-service-desk-plus

> Explore the top alternatives to ManageEngine ServiceDesk Plus. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Track assets, optimize spend, and ensure compliance across the lifecycle with Freshservice’s AI-native IT Asset Management.
   - [View profile](https://www.capterra.ca/software/132997/freshservice)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/132997/179501/freshservice/vs/manageengine-service-desk-plus)
2. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.ca/software/124981/freshdesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/124981/179501/freshdesk/vs/manageengine-service-desk-plus)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/164283/179501/zendesk/vs/manageengine-service-desk-plus)
4. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.ca/software/202528/milvus)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/179501/202528/manageengine-service-desk-plus/vs/milvus)
5. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/102188/179501/liveagent/vs/manageengine-service-desk-plus)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.ca/software/169505/zoho-desk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/169505/179501/zoho-desk/vs/manageengine-service-desk-plus)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.ca/software/138769/jira-service-management)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/138769/179501/jira-service-management/vs/manageengine-service-desk-plus)
8. **SysAid** — 4.5/5 (523 reviews) — The most advanced AI-Powered IT Service Management platform out there with generative AI baked into every element of service management
   - [View profile](https://www.capterra.ca/software/107225/sysaid)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/107225/179501/sysaid/vs/manageengine-service-desk-plus)
9. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.ca/software/62194/livechat)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/62194/179501/livechat/vs/manageengine-service-desk-plus)
10. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud-based or on-premises workspace with CRM, project management, team chat, HR tools, and website builder.
    - [View profile](https://www.capterra.ca/software/113540/bitrix24)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/113540/179501/bitrix24/vs/manageengine-service-desk-plus)
11. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix is a no-code ITSM solution that offers integrated IT Asset Management (ITAM) for software and hardware usage tracking.
    - [View profile](https://www.capterra.ca/software/121317/teamdynamix)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/121317/179501/teamdynamix/vs/manageengine-service-desk-plus)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.ca/software/144040/tidio-chat)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/144040/179501/tidio-chat/vs/manageengine-service-desk-plus)
13. **Issuetrak** — 4.6/5 (205 reviews) — Everything you need for IT asset management. Backed by industry-leading, US-based 24/7 technical support. Get a free demo today.
    - [View profile](https://www.capterra.ca/software/16499/issuetrak)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/16499/179501/issuetrak/vs/manageengine-service-desk-plus)
14. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.ca/software/136189/salesforce)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/136189/179501/salesforce/vs/manageengine-service-desk-plus)
15. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Unify ITAM and Service Desk. Auto-discover assets, track lifecycles, and link devices directly to tickets for faster resolutions.
    - [View profile](https://www.capterra.ca/software/129478/solarwinds-service-desk)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/129478/179501/solarwinds-service-desk/vs/manageengine-service-desk-plus)

## Related Categories

- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)
- [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software)
- [IT Service Software](https://www.capterra.ca/directory/30672/it-service/software)
- [Issue Tracking Software](https://www.capterra.ca/directory/30675/issue-tracking/software)
- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/179501/manageengine-service-desk-plus)
- [View Product Profile](https://www.capterra.ca/software/179501/manageengine-service-desk-plus)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/179501/manageengine-service-desk-plus> |
| de-AT | <https://www.capterra.at/alternatives/179501/manageengine-service-desk-plus> |
| de-CH | <https://www.capterra.ch/alternatives/179501/manageengine-service-desk-plus> |
| en | <https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/179501/manageengine-service-desk-plus> |
| en-AU | <https://www.capterra.com.au/alternatives/179501/manageengine-service-desk-plus> |
| en-CA | <https://www.capterra.ca/alternatives/179501/manageengine-service-desk-plus> |
| en-GB | <https://www.capterra.co.uk/alternatives/179501/manageengine-service-desk-plus> |
| en-IE | <https://www.capterra.ie/alternatives/179501/manageengine-service-desk-plus> |
| en-IL | <https://www.capterra.co.il/alternatives/179501/manageengine-service-desk-plus> |
| en-IN | <https://www.capterra.in/alternatives/179501/manageengine-service-desk-plus> |
| en-NZ | <https://www.capterra.co.nz/alternatives/179501/manageengine-service-desk-plus> |
| en-SG | <https://www.capterra.com.sg/alternatives/179501/manageengine-service-desk-plus> |
| en-ZA | <https://www.capterra.co.za/alternatives/179501/manageengine-service-desk-plus> |
| es | <https://www.capterra.es/alternatives/179501/manageengine-service-desk-plus> |
| es-AR | <https://www.capterra.com.ar/alternatives/179501/manageengine-service-desk-plus> |
| es-CL | <https://www.capterra.cl/alternatives/179501/manageengine-service-desk-plus> |
| es-CO | <https://www.capterra.co/alternatives/179501/manageengine-service-desk-plus> |
| es-CR | <https://www.capterra.co.cr/alternatives/179501/manageengine-service-desk-plus> |
| es-DO | <https://www.capterra.do/alternatives/179501/manageengine-service-desk-plus> |
| es-EC | <https://www.capterra.ec/alternatives/179501/manageengine-service-desk-plus> |
| es-MX | <https://www.capterra.mx/alternatives/179501/manageengine-service-desk-plus> |
| es-PA | <https://www.capterra.com.pa/alternatives/179501/manageengine-service-desk-plus> |
| es-PE | <https://www.capterra.pe/alternatives/179501/manageengine-service-desk-plus> |
| fr | <https://www.capterra.fr/alternatives/179501/manageengine-service-desk-plus> |
| fr-BE | <https://fr.capterra.be/alternatives/179501/manageengine-service-desk-plus> |
| fr-CA | <https://fr.capterra.ca/alternatives/179501/manageengine-service-desk-plus> |
| fr-LU | <https://www.capterra.lu/alternatives/179501/manageengine-service-desk-plus> |
| it | <https://www.capterra.it/alternatives/179501/manageengine-service-desk-plus> |
| ja | <https://www.capterra.jp/alternatives/179501/manageengine-service-desk-plus> |
| nl | <https://www.capterra.nl/alternatives/179501/manageengine-service-desk-plus> |
| nl-BE | <https://www.capterra.be/alternatives/179501/manageengine-service-desk-plus> |
| pt | <https://www.capterra.com.br/alternatives/179501/manageengine-service-desk-plus> |
| pt-PT | <https://www.capterra.pt/alternatives/179501/manageengine-service-desk-plus> |
| sv | <https://www.capterra.se/alternatives/179501/manageengine-service-desk-plus> |

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