---
description: Learn more about Office24by7 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Office24by7 Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Office24by7](/software/172453/cloud-telephony) > [Office24by7 Alternatives](https://www.capterra.ca/alternatives/172453/cloud-telephony)

# Alternatives to Office24by7

Canonical: https://www.capterra.ca/alternatives/172453/cloud-telephony

> Explore the top alternatives to Office24by7. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1782 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs Office24by7](https://www.capterra.ca/compare/102188/172453/liveagent/vs/cloud-telephony)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs Office24by7](https://www.capterra.ca/compare/164283/172453/zendesk/vs/cloud-telephony)
3. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is the world’s leading call center and CRM software. More than 15 million companies use our platform every day.
   - [View profile](https://www.capterra.ca/software/113540/bitrix24)
   - [Compare vs Office24by7](https://www.capterra.ca/compare/113540/172453/bitrix24/vs/cloud-telephony)
4. **Zoho Desk** — 4.5/5 (2212 reviews) — Hook up your customer service number with Zoho Desk, make/receive calls in-app, and automate your telephony operations.
   - [View profile](https://www.capterra.ca/software/169505/zoho-desk)
   - [Compare vs Office24by7](https://www.capterra.ca/compare/169505/172453/zoho-desk/vs/cloud-telephony)
5. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.ca/software/134775/incontact-call-center-software)
   - [Compare vs Office24by7](https://www.capterra.ca/compare/134775/172453/incontact-call-center-software/vs/cloud-telephony)
6. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.ca/software/21409/genesys-cloud)
   - [Compare vs Office24by7](https://www.capterra.ca/compare/21409/172453/genesys-cloud/vs/cloud-telephony)
7. **UJET** — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
   - [View profile](https://www.capterra.ca/software/164070/ujet)
   - [Compare vs Office24by7](https://www.capterra.ca/compare/164070/172453/ujet/vs/cloud-telephony)
8. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Save time and reduce costs with innovations that reimagine your customer relationships.
   - [View profile](https://www.capterra.ca/software/136189/salesforce)
   - [Compare vs Office24by7](https://www.capterra.ca/compare/136189/172453/salesforce/vs/cloud-telephony)
9. **Dixa** — 4.3/5 (20 reviews) — Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard.
   - [View profile](https://www.capterra.ca/software/159488/dixa)
   - [Compare vs Office24by7](https://www.capterra.ca/compare/159488/172453/dixa/vs/cloud-telephony)
10. **Five9** — 4.2/5 (481 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
    - [View profile](https://www.capterra.ca/software/132405/five9)
    - [Compare vs Office24by7](https://www.capterra.ca/compare/132405/172453/five9/vs/cloud-telephony)
11. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
    - [View profile](https://www.capterra.ca/software/132852/talkdesk)
    - [Compare vs Office24by7](https://www.capterra.ca/compare/132852/172453/talkdesk/vs/cloud-telephony)
12. **Bright Pattern** — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
    - [View profile](https://www.capterra.ca/software/130369/bright-pattern)
    - [Compare vs Office24by7](https://www.capterra.ca/compare/130369/172453/bright-pattern/vs/cloud-telephony)
13. **Ameyo** — 4.2/5 (100 reviews) — Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features
    - [View profile](https://www.capterra.ca/software/85852/ameyo)
    - [Compare vs Office24by7](https://www.capterra.ca/compare/85852/172453/ameyo/vs/cloud-telephony)
14. **Voiso** — 4.7/5 (30 reviews) — A simply powerful AI-driven contact center software. Every interaction, a human connection.
    - [View profile](https://www.capterra.ca/software/203121/voiso)
    - [Compare vs Office24by7](https://www.capterra.ca/compare/172453/203121/cloud-telephony/vs/voiso)
15. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
    - [View profile](https://www.capterra.ca/software/135148/agile-crm)
    - [Compare vs Office24by7](https://www.capterra.ca/compare/135148/172453/agile-crm/vs/cloud-telephony)

## Related Categories

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.ca/directory/30231/ivr/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/172453/cloud-telephony)
- [View Product Profile](https://www.capterra.ca/software/172453/cloud-telephony)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/172453/Cloud-Telephony/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/172453/cloud-telephony> |
| en-AU | <https://www.capterra.com.au/alternatives/172453/cloud-telephony> |
| en-CA | <https://www.capterra.ca/alternatives/172453/cloud-telephony> |
| en-GB | <https://www.capterra.co.uk/alternatives/172453/cloud-telephony> |
| en-IE | <https://www.capterra.ie/alternatives/172453/cloud-telephony> |
| en-IL | <https://www.capterra.co.il/alternatives/172453/cloud-telephony> |
| en-IN | <https://www.capterra.in/alternatives/172453/cloud-telephony> |
| en-NZ | <https://www.capterra.co.nz/alternatives/172453/cloud-telephony> |
| en-SG | <https://www.capterra.com.sg/alternatives/172453/cloud-telephony> |
| en-ZA | <https://www.capterra.co.za/alternatives/172453/cloud-telephony> |

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