---
description: Learn more about Business Manager 365 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Business Manager 365 Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Business Manager 365](/software/154727/business-manager-365) > [Business Manager 365 Alternatives](https://www.capterra.ca/alternatives/154727/business-manager-365)

# Alternatives to Business Manager 365

Canonical: https://www.capterra.ca/alternatives/154727/business-manager-365

> Explore the top alternatives to Business Manager 365. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2216 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.ca/software/169505/zoho-desk)
   - [Compare vs Business Manager 365](https://www.capterra.ca/compare/154727/169505/business-manager-365/vs/zoho-desk)
2. **SysAid** — 4.5/5 (523 reviews) — AI-powered help desk that resolves requests instantly and routes the rest to the right agent.
   - [View profile](https://www.capterra.ca/software/107225/sysaid)
   - [Compare vs Business Manager 365](https://www.capterra.ca/compare/107225/154727/sysaid/vs/business-manager-365)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs Business Manager 365](https://www.capterra.ca/compare/154727/164283/business-manager-365/vs/zendesk)
4. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.ca/software/152871/servicenow)
   - [Compare vs Business Manager 365](https://www.capterra.ca/compare/152871/154727/servicenow/vs/business-manager-365)
5. **Freshservice** — 4.6/5 (803 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.ca/software/132997/freshservice)
   - [Compare vs Business Manager 365](https://www.capterra.ca/compare/132997/154727/freshservice/vs/business-manager-365)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs Business Manager 365](https://www.capterra.ca/compare/102188/154727/liveagent/vs/business-manager-365)
7. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
   - [View profile](https://www.capterra.ca/software/86962/bomgar)
   - [Compare vs Business Manager 365](https://www.capterra.ca/compare/86962/154727/bomgar/vs/business-manager-365)
8. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote support software with built-in Help Desk: Support Queue, Support Team, per-contract billing, RMM and remote access in one tool.
   - [View profile](https://www.capterra.ca/software/177094/supremo-remote-desktop)
   - [Compare vs Business Manager 365](https://www.capterra.ca/compare/154727/177094/business-manager-365/vs/supremo-remote-desktop)
9. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.ca/software/62194/livechat)
   - [Compare vs Business Manager 365](https://www.capterra.ca/compare/62194/154727/livechat/vs/business-manager-365)
10. **Raiseaticket** — 4.7/5 (48 reviews) — The cloud-based free helpdesk solution that's powerful, insightful and easy to use - free to keep, with no trial period and no expiry.
    - [View profile](https://www.capterra.ca/software/182383/raiseaticket)
    - [Compare vs Business Manager 365](https://www.capterra.ca/compare/154727/182383/business-manager-365/vs/raiseaticket)
11. **Harmony** — 4.9/5 (33 reviews) — Enterprise Service Management That Runs Itself. Using AI agents that solve tickets and automate repetitive work.
    - [View profile](https://www.capterra.ca/software/1086559/Harmony)
    - [Compare vs Business Manager 365](https://www.capterra.ca/compare/154727/1086559/business-manager-365/vs/Harmony)
12. **ConnectWise PSA** — 4.1/5 (283 reviews) — ConnectWise PSA (formerly Manage): Powerful ticketing system with centralized communication \& integrates with tools you currently use.
    - [View profile](https://www.capterra.ca/software/107931/connectwise-manage)
    - [Compare vs Business Manager 365](https://www.capterra.ca/compare/107931/154727/connectwise-manage/vs/business-manager-365)
13. **ISL Light** — 4.7/5 (779 reviews) — Remote desktop \& support for IT teams. Secure unattended access to Windows, Mac, Linux, mobile. No VPN. Cloud, on-prem, private cloud.
    - [View profile](https://www.capterra.ca/software/146892/isl-light)
    - [Compare vs Business Manager 365](https://www.capterra.ca/compare/146892/154727/isl-light/vs/business-manager-365)
14. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.ca/software/138769/jira-service-management)
    - [Compare vs Business Manager 365](https://www.capterra.ca/compare/138769/154727/jira-service-management/vs/business-manager-365)
15. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 \#1 free helpdesk and contact center software that comes with CRM. Used by 15 million companies in cloud and on-premise.
    - [View profile](https://www.capterra.ca/software/113540/bitrix24)
    - [Compare vs Business Manager 365](https://www.capterra.ca/compare/113540/154727/bitrix24/vs/business-manager-365)

## Related Categories

- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/154727/business-manager-365)
- [View Product Profile](https://www.capterra.ca/software/154727/business-manager-365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/154727/Business-Manager-365/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/154727/business-manager-365> |
| en-AU | <https://www.capterra.com.au/alternatives/154727/business-manager-365> |
| en-CA | <https://www.capterra.ca/alternatives/154727/business-manager-365> |
| en-GB | <https://www.capterra.co.uk/alternatives/154727/business-manager-365> |
| en-IE | <https://www.capterra.ie/alternatives/154727/business-manager-365> |
| en-IL | <https://www.capterra.co.il/alternatives/154727/business-manager-365> |
| en-IN | <https://www.capterra.in/alternatives/154727/business-manager-365> |
| en-NZ | <https://www.capterra.co.nz/alternatives/154727/business-manager-365> |
| en-SG | <https://www.capterra.com.sg/alternatives/154727/business-manager-365> |
| en-ZA | <https://www.capterra.co.za/alternatives/154727/business-manager-365> |

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