---
description: Learn more about XM for Customer Experience pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: XM for Customer Experience Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [XM for Customer Experience](/software/152924/customer-frontlines) > [XM for Customer Experience Alternatives](https://www.capterra.ca/alternatives/152924/customer-frontlines)

# Alternatives to XM for Customer Experience

Canonical: https://www.capterra.ca/alternatives/152924/customer-frontlines

> Explore the top alternatives to XM for Customer Experience. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **SurveyMonkey** — 4.6/5 (10474 reviews) — Survey management solution that helps businesses collect feedback, insights, and data to drive organizational growth.
   - [View profile](https://www.capterra.ca/software/32728/surveymonkey)
   - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/32728/152924/surveymonkey/vs/customer-frontlines)
2. **Jotform** — 4.7/5 (2904 reviews) — Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions.
   - [View profile](https://www.capterra.ca/software/158456/jotform-4-0)
   - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/152924/158456/customer-frontlines/vs/jotform-4-0)
3. **Connecteam** — 4.6/5 (5296 reviews) — Connecteam is one app for all your business management needs, like team scheduling, time tracking, task management, and communication.
   - [View profile](https://www.capterra.ca/software/153140/connecteam)
   - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/152924/153140/customer-frontlines/vs/connecteam)
4. **Typeform** — 4.7/5 (971 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
   - [View profile](https://www.capterra.ca/software/137289/typeform)
   - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/137289/152924/typeform/vs/customer-frontlines)
5. **Mailchimp** — 4.5/5 (17642 reviews) — Mailchimp: the \#1 email marketing platform with 11M+ users worldwide, offering AI-powered insights \& content creation tools.
   - [View profile](https://www.capterra.ca/software/110228/mailchimp)
   - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/110228/152924/mailchimp/vs/customer-frontlines)
6. **SurveySparrow** — 4.4/5 (122 reviews) — SurveySparrow boosts engagement by turning feedback into strategies, enhancing loyalty, driving growth, and creating new opportunities.
   - [View profile](https://www.capterra.ca/software/168823/surveysparrow)
   - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/152924/168823/customer-frontlines/vs/surveysparrow)
7. **Survicate** — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.
   - [View profile](https://www.capterra.ca/software/132914/survicate)
   - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/132914/152924/survicate/vs/customer-frontlines)
8. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.ca/software/134775/incontact-call-center-software)
   - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/134775/152924/incontact-call-center-software/vs/customer-frontlines)
9. **SurveyLegend** — 4.6/5 (965 reviews) — SurveyLegend is a survey, form, and poll software that enables users to create engaging, customizable surveys with ease.
   - [View profile](https://www.capterra.ca/software/156752/surveylegend)
   - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/152924/156752/customer-frontlines/vs/surveylegend)
10. **InputKit** — 4.9/5 (38 reviews) — Optimize your customer experience with authentic feedback, customer satisfaction surveys and concrete performance indicators.
    - [View profile](https://www.capterra.ca/software/174672/inputkit)
    - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/152924/174672/customer-frontlines/vs/inputkit)
11. **Sogolytics** — 4.7/5 (730 reviews) — SogoCX helps you listen, analyze, and act on feedback in real time to boost customer engagement, loyalty, and growth.
    - [View profile](https://www.capterra.ca/software/127957/sogosurvey)
    - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/127957/152924/sogosurvey/vs/customer-frontlines)
12. **LiveAgent** — 4.7/5 (1786 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
    - [View profile](https://www.capterra.ca/software/102188/liveagent)
    - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/102188/152924/liveagent/vs/customer-frontlines)
13. **Quantum Workplace** — 4.6/5 (156 reviews) — Quantum Workplace is the all-in-one HR platform that helps you build better managers, identify top talent, and keep your best people.
    - [View profile](https://www.capterra.ca/software/150237/recognition)
    - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/150237/152924/recognition/vs/customer-frontlines)
14. **Birdeye** — 4.7/5 (704 reviews) — Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
    - [View profile](https://www.capterra.ca/software/152997/birdeye)
    - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/152924/152997/customer-frontlines/vs/birdeye)
15. **Questback** — 4.7/5 (55 reviews) — Questback is a Customer Engagement Management platform.
    - [View profile](https://www.capterra.ca/software/1037172/questback)
    - [Compare vs XM for Customer Experience](https://www.capterra.ca/compare/152924/1037172/customer-frontlines/vs/questback)

## Related Categories

- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)
- [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software)
- [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software)
- [Survey Tools](https://www.capterra.ca/directory/30092/survey/software)
- [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/152924/customer-frontlines)
- [View Product Profile](https://www.capterra.ca/software/152924/customer-frontlines)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/152924/customer-frontlines> |
| de-AT | <https://www.capterra.at/alternatives/152924/customer-frontlines> |
| de-CH | <https://www.capterra.ch/alternatives/152924/customer-frontlines> |
| en | <https://www.capterra.com/p/152924/Customer-Frontlines/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/152924/customer-frontlines> |
| en-AU | <https://www.capterra.com.au/alternatives/152924/customer-frontlines> |
| en-CA | <https://www.capterra.ca/alternatives/152924/customer-frontlines> |
| en-GB | <https://www.capterra.co.uk/alternatives/152924/customer-frontlines> |
| en-IE | <https://www.capterra.ie/alternatives/152924/customer-frontlines> |
| en-IL | <https://www.capterra.co.il/alternatives/152924/customer-frontlines> |
| en-IN | <https://www.capterra.in/alternatives/152924/customer-frontlines> |
| en-NZ | <https://www.capterra.co.nz/alternatives/152924/customer-frontlines> |
| en-SG | <https://www.capterra.com.sg/alternatives/152924/customer-frontlines> |
| en-ZA | <https://www.capterra.co.za/alternatives/152924/customer-frontlines> |
| es | <https://www.capterra.es/alternatives/152924/customer-frontlines> |
| es-AR | <https://www.capterra.com.ar/alternatives/152924/customer-frontlines> |
| es-CL | <https://www.capterra.cl/alternatives/152924/customer-frontlines> |
| es-CO | <https://www.capterra.co/alternatives/152924/customer-frontlines> |
| es-CR | <https://www.capterra.co.cr/alternatives/152924/customer-frontlines> |
| es-DO | <https://www.capterra.do/alternatives/152924/customer-frontlines> |
| es-EC | <https://www.capterra.ec/alternatives/152924/customer-frontlines> |
| es-MX | <https://www.capterra.mx/alternatives/152924/customer-frontlines> |
| es-PA | <https://www.capterra.com.pa/alternatives/152924/customer-frontlines> |
| es-PE | <https://www.capterra.pe/alternatives/152924/customer-frontlines> |
| fr | <https://www.capterra.fr/alternatives/152924/customer-frontlines> |
| fr-BE | <https://fr.capterra.be/alternatives/152924/customer-frontlines> |
| fr-CA | <https://fr.capterra.ca/alternatives/152924/customer-frontlines> |
| fr-LU | <https://www.capterra.lu/alternatives/152924/customer-frontlines> |
| it | <https://www.capterra.it/alternatives/152924/customer-frontlines> |
| ja | <https://www.capterra.jp/alternatives/152924/customer-frontlines> |
| ko | <https://www.capterra.co.kr/alternatives/152924/customer-frontlines> |
| nb | <https://www.capterra.no/alternatives/152924/customer-frontlines> |
| nl | <https://www.capterra.nl/alternatives/152924/customer-frontlines> |
| nl-BE | <https://www.capterra.be/alternatives/152924/customer-frontlines> |
| pt | <https://www.capterra.com.br/alternatives/152924/customer-frontlines> |
| pt-PT | <https://www.capterra.pt/alternatives/152924/customer-frontlines> |
| sv | <https://www.capterra.se/alternatives/152924/customer-frontlines> |

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