---
description: Learn more about QueueMetrics pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: QueueMetrics Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [QueueMetrics](/software/151411/queuemetrics) > [QueueMetrics Alternatives](https://www.capterra.ca/alternatives/151411/queuemetrics)

# Alternatives to QueueMetrics

Canonical: https://www.capterra.ca/alternatives/151411/queuemetrics

> Explore the top alternatives to QueueMetrics. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **3CX** — 4.4/5 (465 reviews) — 3CX is an all in one call center solution for calls \& chats. Includes advanced call queues, reporting, recording, and CRM integration
   - [View profile](https://www.capterra.ca/software/158704/3cx)
   - [Compare vs QueueMetrics](https://www.capterra.ca/compare/151411/158704/queuemetrics/vs/3cx)
2. **DialedIn CCaaS** — 4.8/5 (324 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.ca/software/29589/callcenternow)
   - [Compare vs QueueMetrics](https://www.capterra.ca/compare/29589/151411/callcenternow/vs/queuemetrics)
3. **HoduCC** — 4.6/5 (95 reviews) — Predictive Dialer Software for inbound and outbound calls management. Key Features: Predictive Dialer, Auto Dialer, ACD, \& many more.
   - [View profile](https://www.capterra.ca/software/156136/hoducc)
   - [Compare vs QueueMetrics](https://www.capterra.ca/compare/151411/156136/queuemetrics/vs/hoducc)
4. **CTM** — 4.7/5 (158 reviews) — A full-suite of call center tools \& reporting to coordinate your communications across marketing, sales, \& customer service teams.
   - [View profile](https://www.capterra.ca/software/152004/call-tracking-software)
   - [Compare vs QueueMetrics](https://www.capterra.ca/compare/151411/152004/queuemetrics/vs/call-tracking-software)
5. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.ca/software/21409/genesys-cloud)
   - [Compare vs QueueMetrics](https://www.capterra.ca/compare/21409/151411/genesys-cloud/vs/queuemetrics)
6. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.ca/software/136728/Readymode)
   - [Compare vs QueueMetrics](https://www.capterra.ca/compare/136728/151411/Readymode/vs/queuemetrics)
7. **Convoso** — 4.5/5 (387 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
   - [View profile](https://www.capterra.ca/software/76768/cloud-predictive-dialer)
   - [Compare vs QueueMetrics](https://www.capterra.ca/compare/76768/151411/cloud-predictive-dialer/vs/queuemetrics)
8. **CallHub** — 4.4/5 (249 reviews) — Cloud call center with dialers, AI sentiment analysis, inbound calling, spam shield, and branching scripts.
   - [View profile](https://www.capterra.ca/software/149279/callhub)
   - [Compare vs QueueMetrics](https://www.capterra.ca/compare/149279/151411/callhub/vs/queuemetrics)
9. **RingCX** — 4.2/5 (255 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
   - [View profile](https://www.capterra.ca/software/154951/ringcentral-contact-center)
   - [Compare vs QueueMetrics](https://www.capterra.ca/compare/151411/154951/queuemetrics/vs/ringcentral-contact-center)
10. **CallTools** — 4.8/5 (156 reviews) — Unlimited Minutes on Predictive , Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team.
    - [View profile](https://www.capterra.ca/software/149510/call-center-software)
    - [Compare vs QueueMetrics](https://www.capterra.ca/compare/149510/151411/call-center-software/vs/queuemetrics)
11. **Ringover** — 4.7/5 (871 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
    - [View profile](https://www.capterra.ca/software/169627/ringover)
    - [Compare vs QueueMetrics](https://www.capterra.ca/compare/151411/169627/queuemetrics/vs/ringover)
12. **CallHippo** — 4.4/5 (681 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
    - [View profile](https://www.capterra.ca/software/159578/callhippo)
    - [Compare vs QueueMetrics](https://www.capterra.ca/compare/151411/159578/queuemetrics/vs/callhippo)
13. **VICIdial** — 4.7/5 (265 reviews) — Open source call center software w/ outbound predictive dialer. Also handles inbound \& manual calls as well as email and web chat.
    - [View profile](https://www.capterra.ca/software/135842/vicidial)
    - [Compare vs QueueMetrics](https://www.capterra.ca/compare/135842/151411/vicidial/vs/queuemetrics)
14. **TCN** — 4.5/5 (57 reviews) — Welcome to the TCN contact center software hub, where you’ll find scalable and customizable cloud-based call center software solutions
    - [View profile](https://www.capterra.ca/software/84252/tcn)
    - [Compare vs QueueMetrics](https://www.capterra.ca/compare/84252/151411/tcn/vs/queuemetrics)
15. **Voiso** — 4.7/5 (30 reviews) — A simply powerful AI-driven contact center software. Every interaction, a human connection.
    - [View profile](https://www.capterra.ca/software/203121/voiso)
    - [Compare vs QueueMetrics](https://www.capterra.ca/compare/151411/203121/queuemetrics/vs/voiso)

## Related Categories

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/151411/queuemetrics)
- [View Product Profile](https://www.capterra.ca/software/151411/queuemetrics)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/151411/queuemetrics> |
| de-AT | <https://www.capterra.at/alternatives/151411/queuemetrics> |
| de-CH | <https://www.capterra.ch/alternatives/151411/queuemetrics> |
| en | <https://www.capterra.com/p/151411/QueueMetrics/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/151411/queuemetrics> |
| en-AU | <https://www.capterra.com.au/alternatives/151411/queuemetrics> |
| en-CA | <https://www.capterra.ca/alternatives/151411/queuemetrics> |
| en-GB | <https://www.capterra.co.uk/alternatives/151411/queuemetrics> |
| en-IE | <https://www.capterra.ie/alternatives/151411/queuemetrics> |
| en-IL | <https://www.capterra.co.il/alternatives/151411/queuemetrics> |
| en-IN | <https://www.capterra.in/alternatives/151411/queuemetrics> |
| en-NZ | <https://www.capterra.co.nz/alternatives/151411/queuemetrics> |
| en-SG | <https://www.capterra.com.sg/alternatives/151411/queuemetrics> |
| en-ZA | <https://www.capterra.co.za/alternatives/151411/queuemetrics> |
| es | <https://www.capterra.es/alternatives/151411/queuemetrics> |
| es-AR | <https://www.capterra.com.ar/alternatives/151411/queuemetrics> |
| es-CL | <https://www.capterra.cl/alternatives/151411/queuemetrics> |
| es-CO | <https://www.capterra.co/alternatives/151411/queuemetrics> |
| es-CR | <https://www.capterra.co.cr/alternatives/151411/queuemetrics> |
| es-DO | <https://www.capterra.do/alternatives/151411/queuemetrics> |
| es-EC | <https://www.capterra.ec/alternatives/151411/queuemetrics> |
| es-MX | <https://www.capterra.mx/alternatives/151411/queuemetrics> |
| es-PA | <https://www.capterra.com.pa/alternatives/151411/queuemetrics> |
| es-PE | <https://www.capterra.pe/alternatives/151411/queuemetrics> |
| fr | <https://www.capterra.fr/alternatives/151411/queuemetrics> |
| fr-BE | <https://fr.capterra.be/alternatives/151411/queuemetrics> |
| fr-CA | <https://fr.capterra.ca/alternatives/151411/queuemetrics> |
| fr-LU | <https://www.capterra.lu/alternatives/151411/queuemetrics> |
| it | <https://www.capterra.it/alternatives/151411/queuemetrics> |
| nl | <https://www.capterra.nl/alternatives/151411/queuemetrics> |
| nl-BE | <https://www.capterra.be/alternatives/151411/queuemetrics> |
| pt | <https://www.capterra.com.br/alternatives/151411/queuemetrics> |
| pt-PT | <https://www.capterra.pt/alternatives/151411/queuemetrics> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"QueueMetrics","description":"Compare QueueMetrics alternatives with our comprehensive list of software. Our filters and verified reviews for Canadian business users can help you find the best software for your organization.","url":"https://www.capterra.ca/alternatives/151411/queuemetrics","about":{"@id":"https://www.capterra.ca/alternatives/151411/queuemetrics#software"},"breadcrumb":{"@id":"https://www.capterra.ca/alternatives/151411/queuemetrics#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/alternatives/151411/queuemetrics#webpage","mainEntity":{"@id":"https://www.capterra.ca/alternatives/151411/queuemetrics#software"},"publisher":{"@id":"https://www.capterra.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.capterra.ca/#website"}},{"name":"QueueMetrics","url":"https://www.capterra.ca/software/151411/queuemetrics","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/151411/queuemetrics#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":27,"ratingValue":4.7},"offers":{"price":"8","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"QueueMetrics","position":3,"item":"/software/151411/queuemetrics","@type":"ListItem"},{"name":"QueueMetrics Alternatives","position":4,"item":"https://www.capterra.ca/alternatives/151411/queuemetrics","@type":"ListItem"}],"@id":"https://www.capterra.ca/alternatives/151411/queuemetrics#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Find best 15 QueueMetrics Alternatives - Capterra Canada 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"3CX","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.capterra.ca/software/158704/3cx","@type":"ListItem"},{"name":"DialedIn CCaaS","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.capterra.ca/software/29589/callcenternow","@type":"ListItem"},{"name":"HoduCC","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/298623cf-974a-499e-b75b-17009eca53f6.png","url":"https://www.capterra.ca/software/156136/hoducc","@type":"ListItem"},{"name":"CTM","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d682ad-dfe6-4cbc-90bc-1f352b9d7c67.png","url":"https://www.capterra.ca/software/152004/call-tracking-software","@type":"ListItem"},{"name":"Genesys Cloud CX","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.ca/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Readymode","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/172487cc-dbb2-4d85-9421-97ae609dfd91.png","url":"https://www.capterra.ca/software/136728/Readymode","@type":"ListItem"},{"name":"Convoso","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.capterra.ca/software/76768/cloud-predictive-dialer","@type":"ListItem"},{"name":"CallHub","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8460f665-d5d0-4dea-8f7f-015049bc1f58.png","url":"https://www.capterra.ca/software/149279/callhub","@type":"ListItem"},{"name":"RingCX","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.capterra.ca/software/154951/ringcentral-contact-center","@type":"ListItem"},{"name":"CallTools","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c075eb9-d544-454c-8ca6-13a673fe79d8.png","url":"https://www.capterra.ca/software/149510/call-center-software","@type":"ListItem"},{"name":"Ringover","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.capterra.ca/software/169627/ringover","@type":"ListItem"},{"name":"CallHippo","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.capterra.ca/software/159578/callhippo","@type":"ListItem"},{"name":"VICIdial","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c75171b-6d7a-480a-bf7a-716dc33c3de6.png","url":"https://www.capterra.ca/software/135842/vicidial","@type":"ListItem"},{"name":"TCN","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da8fe8f4-850b-46c4-8508-50195f0f134e.png","url":"https://www.capterra.ca/software/84252/tcn","@type":"ListItem"},{"name":"Voiso","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ad55407-075e-45af-a6d5-a63dfe6d32ee.png","url":"https://www.capterra.ca/software/203121/voiso","@type":"ListItem"}],"@id":"https://www.capterra.ca/alternatives/151411/queuemetrics#itemlist","numberOfItems":15}
</script>