---
description: Learn more about EvaluAgent pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EvaluAgent Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [EvaluAgent](/software/148526/evaluagent) > [EvaluAgent Alternatives](https://www.capterra.ca/alternatives/148526/evaluagent)

# Alternatives to EvaluAgent

Canonical: https://www.capterra.ca/alternatives/148526/evaluagent

> Explore the top alternatives to EvaluAgent. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **CXone Mpower** — 4.2/5 (581 reviews) — AI-powered workforce management software that uses machine learning to generate schedules with dynamic schedule adjustments.
   - [View profile](https://www.capterra.ca/software/134775/incontact-call-center-software)
   - [Compare vs EvaluAgent](https://www.capterra.ca/compare/134775/148526/incontact-call-center-software/vs/evaluagent)
2. **XM for Customer Experience** — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
   - [View profile](https://www.capterra.ca/software/152924/customer-frontlines)
   - [Compare vs EvaluAgent](https://www.capterra.ca/compare/148526/152924/evaluagent/vs/customer-frontlines)
3. **Playvox** — 4.8/5 (109 reviews) — Playvox's AI-driven WFM simplifies staffing, empowers employees, and supports omnichannel contact centers, boosting efficiency.
   - [View profile](https://www.capterra.ca/software/164542/playvox)
   - [Compare vs EvaluAgent](https://www.capterra.ca/compare/148526/164542/evaluagent/vs/playvox)
4. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.ca/software/21409/genesys-cloud)
   - [Compare vs EvaluAgent](https://www.capterra.ca/compare/21409/148526/genesys-cloud/vs/evaluagent)
5. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
   - [View profile](https://www.capterra.ca/software/110588/calabrio-one-suite)
   - [Compare vs EvaluAgent](https://www.capterra.ca/compare/110588/148526/calabrio-one-suite/vs/evaluagent)
6. **OnviSource OmVista** — 4.6/5 (5 reviews) — OmVista is a powerful framework designed to overcome barriers to excellence by providing businesses with a holistic view of their data.
   - [View profile](https://www.capterra.ca/software/92454/omvista)
   - [Compare vs EvaluAgent](https://www.capterra.ca/compare/92454/148526/omvista/vs/evaluagent)
7. **Capturi** — 4.8/5 (11 reviews) — Capturi is the leading conversational AI platform in Scandinavia. Use AI to turn your recorded conversations into concrete insights.
   - [View profile](https://www.capterra.ca/software/216651/capturi)
   - [Compare vs EvaluAgent](https://www.capterra.ca/compare/148526/216651/evaluagent/vs/capturi)
8. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs EvaluAgent](https://www.capterra.ca/compare/102188/148526/liveagent/vs/evaluagent)
9. **CloudTalk** — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
   - [View profile](https://www.capterra.ca/software/182004/cloudtalk)
   - [Compare vs EvaluAgent](https://www.capterra.ca/compare/148526/182004/evaluagent/vs/cloudtalk)
10. **Scorebuddy** — 4.5/5 (43 reviews) — Contact center Quality Management platform to find, fix and measure performance demonstrated by agents handling customer interactions.
    - [View profile](https://www.capterra.ca/software/124360/scorebuddy)
    - [Compare vs EvaluAgent](https://www.capterra.ca/compare/124360/148526/scorebuddy/vs/evaluagent)
11. **Nextiva** — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
    - [View profile](https://www.capterra.ca/software/175788/nextiva)
    - [Compare vs EvaluAgent](https://www.capterra.ca/compare/148526/175788/evaluagent/vs/nextiva)
12. **Medallia Agent Connect** — 4.9/5 (18 reviews) — Medallia Agent Connect brings customer feedback, QA \& coaching together to drive agent engagement, performance \& customer satisfaction.
    - [View profile](https://www.capterra.ca/software/181460/stella-connect)
    - [Compare vs EvaluAgent](https://www.capterra.ca/compare/148526/181460/evaluagent/vs/stella-connect)
13. **CallMiner Eureka** — 4.6/5 (5 reviews) — CallMiner is the leader in conversation intelligence to improve CX, capturing, analyzing and uncovering insights on interactions.
    - [View profile](https://www.capterra.ca/software/130323/eureka)
    - [Compare vs EvaluAgent](https://www.capterra.ca/compare/130323/148526/eureka/vs/evaluagent)
14. **Verint Forecasting and Scheduling** (0 reviews) — Workforce management solution that helps businesses manage time off requests, track interactions, monitor compliance, and more.
    - [View profile](https://www.capterra.ca/software/1032787/verint-forecasting-and-scheduling)
    - [Compare vs EvaluAgent](https://www.capterra.ca/compare/148526/1032787/evaluagent/vs/verint-forecasting-and-scheduling)
15. **monday.com** — 4.6/5 (5726 reviews) — Work management platform that helps teams streamline projects, sales, marketing \& engineering processes with real-time collaboration.
    - [View profile](https://www.capterra.ca/software/147657/monday-com)
    - [Compare vs EvaluAgent](https://www.capterra.ca/compare/147657/148526/monday-com/vs/evaluagent)

## Related Categories

- [Workforce Management Software](https://www.capterra.ca/directory/30210/workforce-management/software)
- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Quality Management Software](https://www.capterra.ca/directory/30099/quality-management/software)
- [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/148526/evaluagent)
- [View Product Profile](https://www.capterra.ca/software/148526/evaluagent)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/148526/evaluagent> |
| de-AT | <https://www.capterra.at/alternatives/148526/evaluagent> |
| de-CH | <https://www.capterra.ch/alternatives/148526/evaluagent> |
| en | <https://www.capterra.com/p/148526/EvaluAgent/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/148526/evaluagent> |
| en-AU | <https://www.capterra.com.au/alternatives/148526/evaluagent> |
| en-CA | <https://www.capterra.ca/alternatives/148526/evaluagent> |
| en-GB | <https://www.capterra.co.uk/alternatives/148526/evaluagent> |
| en-IE | <https://www.capterra.ie/alternatives/148526/evaluagent> |
| en-IL | <https://www.capterra.co.il/alternatives/148526/evaluagent> |
| en-IN | <https://www.capterra.in/alternatives/148526/evaluagent> |
| en-NZ | <https://www.capterra.co.nz/alternatives/148526/evaluagent> |
| en-SG | <https://www.capterra.com.sg/alternatives/148526/evaluagent> |
| en-ZA | <https://www.capterra.co.za/alternatives/148526/evaluagent> |
| fr | <https://www.capterra.fr/alternatives/148526/evaluagent> |
| fr-BE | <https://fr.capterra.be/alternatives/148526/evaluagent> |
| fr-CA | <https://fr.capterra.ca/alternatives/148526/evaluagent> |
| fr-LU | <https://www.capterra.lu/alternatives/148526/evaluagent> |
| pt | <https://www.capterra.com.br/alternatives/148526/evaluagent> |
| pt-PT | <https://www.capterra.pt/alternatives/148526/evaluagent> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"EvaluAgent","description":"Compare EvaluAgent alternatives with our comprehensive list of software. Our filters and verified reviews for Canadian business users can help you find the best software for your organization.","url":"https://www.capterra.ca/alternatives/148526/evaluagent","about":{"@id":"https://www.capterra.ca/alternatives/148526/evaluagent#software"},"breadcrumb":{"@id":"https://www.capterra.ca/alternatives/148526/evaluagent#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/alternatives/148526/evaluagent#webpage","mainEntity":{"@id":"https://www.capterra.ca/alternatives/148526/evaluagent#software"},"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"EvaluAgent","url":"https://www.capterra.ca/software/148526/evaluagent","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/148526/evaluagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":20},"offers":{"price":"15","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Workforce Management Software","position":2,"item":"/directory/30210/workforce-management/software","@type":"ListItem"},{"name":"EvaluAgent","position":3,"item":"/software/148526/evaluagent","@type":"ListItem"},{"name":"EvaluAgent Alternatives","position":4,"item":"https://www.capterra.ca/alternatives/148526/evaluagent","@type":"ListItem"}],"@id":"https://www.capterra.ca/alternatives/148526/evaluagent#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Find best 15 EvaluAgent Alternatives - Capterra Canada 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"CXone Mpower","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.ca/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"XM for Customer Experience","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.capterra.ca/software/152924/customer-frontlines","@type":"ListItem"},{"name":"Playvox","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28a50137-ebc1-436d-884e-385b7b7c466d.png","url":"https://www.capterra.ca/software/164542/playvox","@type":"ListItem"},{"name":"Genesys Cloud CX","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.ca/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Calabrio ONE","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a66157ff-bfd8-4bed-8099-b4bdd43482f6.png","url":"https://www.capterra.ca/software/110588/calabrio-one-suite","@type":"ListItem"},{"name":"OnviSource OmVista","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f554e6a3-5413-4adc-9e2d-ab07b223a944.png","url":"https://www.capterra.ca/software/92454/omvista","@type":"ListItem"},{"name":"Capturi","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/566ddf5e-29fb-40fb-a160-e79c8482610f.png","url":"https://www.capterra.ca/software/216651/capturi","@type":"ListItem"},{"name":"LiveAgent","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.ca/software/102188/liveagent","@type":"ListItem"},{"name":"CloudTalk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.capterra.ca/software/182004/cloudtalk","@type":"ListItem"},{"name":"Scorebuddy","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aa625803-652a-4ef9-8d3c-7fb66a640232.png","url":"https://www.capterra.ca/software/124360/scorebuddy","@type":"ListItem"},{"name":"Nextiva","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9a24305-2ac4-4413-b037-d2dbb1e6a1b0.png","url":"https://www.capterra.ca/software/175788/nextiva","@type":"ListItem"},{"name":"Medallia Agent Connect","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c22aca53-0cea-42fa-9b17-b9fbdafb8d06.png","url":"https://www.capterra.ca/software/181460/stella-connect","@type":"ListItem"},{"name":"CallMiner Eureka","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f05cedd9-b417-4219-b223-afb9afa05b4e.png","url":"https://www.capterra.ca/software/130323/eureka","@type":"ListItem"},{"name":"Verint Forecasting and Scheduling","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6a7c6bd-c6ca-461f-85a2-55072f6651ba.png","url":"https://www.capterra.ca/software/1032787/verint-forecasting-and-scheduling","@type":"ListItem"},{"name":"monday.com","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/464cd3be-e2b8-4f9b-a572-577e31770f58.png","url":"https://www.capterra.ca/software/147657/monday-com","@type":"ListItem"}],"@id":"https://www.capterra.ca/alternatives/148526/evaluagent#itemlist","numberOfItems":15}
</script>