---
description: Learn more about Oracle B2C Service pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Oracle B2C Service Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Oracle B2C Service](/software/136659/oracle-right-now) > [Oracle B2C Service Alternatives](https://www.capterra.ca/alternatives/136659/oracle-right-now)

# Alternatives to Oracle B2C Service

Canonical: https://www.capterra.ca/alternatives/136659/oracle-right-now

> Explore the top alternatives to Oracle B2C Service. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1776 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/102188/136659/liveagent/vs/oracle-right-now)
2. **Ringover** — 4.7/5 (868 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.ca/software/169627/ringover)
   - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/136659/169627/oracle-right-now/vs/ringover)
3. **Sobot** — 4.9/5 (94 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
   - [View profile](https://www.capterra.ca/software/1072329/Sobot)
   - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/136659/1072329/oracle-right-now/vs/Sobot)
4. **Amazon Connect** — 4.5/5 (93 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.ca/software/1017140/amazon-connect)
   - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/136659/1017140/oracle-right-now/vs/amazon-connect)
5. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operatios.
   - [View profile](https://www.capterra.ca/software/156136/hoducc)
   - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/136659/156136/oracle-right-now/vs/hoducc)
6. **Glassix** — 5.0/5 (103 reviews) — Glassix is an AI-powered messaging platform that keeps your customer conversations connected across digital channels - Powered by GPT-4
   - [View profile](https://www.capterra.ca/software/1052241/glassix)
   - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/136659/1052241/oracle-right-now/vs/glassix)
7. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.ca/software/134775/incontact-call-center-software)
   - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/134775/136659/incontact-call-center-software/vs/oracle-right-now)
8. **CallHippo** — 4.4/5 (679 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.ca/software/159578/callhippo)
   - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/136659/159578/oracle-right-now/vs/callhippo)
9. **Genesys Cloud CX** — 4.3/5 (262 reviews) — The Genesys Cloud CX platform is an all-in-one help desk solution that helps you receive, process and respond to tickets seamlessly.
   - [View profile](https://www.capterra.ca/software/21409/genesys-cloud)
   - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/21409/136659/genesys-cloud/vs/oracle-right-now)
10. **Gladly** — 4.8/5 (139 reviews) — A help desk platform that organizes support by customer, not case, making it easier to resolve issues quickly and personally.
    - [View profile](https://www.capterra.ca/software/156723/gladly)
    - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/136659/156723/oracle-right-now/vs/gladly)
11. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
    - [View profile](https://www.capterra.ca/software/136894/xcally)
    - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/136659/136894/oracle-right-now/vs/xcally)
12. **Zendesk Suite** — 4.4/5 (4078 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
    - [View profile](https://www.capterra.ca/software/164283/zendesk)
    - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/136659/164283/oracle-right-now/vs/zendesk)
13. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.ca/software/115213/ucontact)
    - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/115213/136659/ucontact/vs/oracle-right-now)
14. **Kustomer** — 4.6/5 (79 reviews) — Kustomer is the omnichannel help desk platform reimagining enterprise customer service to deliver standout experiences.
    - [View profile](https://www.capterra.ca/software/158128/kustomer)
    - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/136659/158128/oracle-right-now/vs/kustomer)
15. **Superchat** — 4.8/5 (282 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
    - [View profile](https://www.capterra.ca/software/210968/superchat)
    - [Compare vs Oracle B2C Service](https://www.capterra.ca/compare/136659/210968/oracle-right-now/vs/superchat)

## Related Categories

- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)
- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/136659/oracle-right-now)
- [View Product Profile](https://www.capterra.ca/software/136659/oracle-right-now)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/136659/oracle-right-now> |
| de-AT | <https://www.capterra.at/alternatives/136659/oracle-right-now> |
| de-CH | <https://www.capterra.ch/alternatives/136659/oracle-right-now> |
| en | <https://www.capterra.com/p/136659/Oracle-Right-Now/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/136659/oracle-right-now> |
| en-AU | <https://www.capterra.com.au/alternatives/136659/oracle-right-now> |
| en-CA | <https://www.capterra.ca/alternatives/136659/oracle-right-now> |
| en-GB | <https://www.capterra.co.uk/alternatives/136659/oracle-right-now> |
| en-IE | <https://www.capterra.ie/alternatives/136659/oracle-right-now> |
| en-IL | <https://www.capterra.co.il/alternatives/136659/oracle-right-now> |
| en-IN | <https://www.capterra.in/alternatives/136659/oracle-right-now> |
| en-NZ | <https://www.capterra.co.nz/alternatives/136659/oracle-right-now> |
| en-SG | <https://www.capterra.com.sg/alternatives/136659/oracle-right-now> |
| en-ZA | <https://www.capterra.co.za/alternatives/136659/oracle-right-now> |
| fr | <https://www.capterra.fr/alternatives/136659/oracle-right-now> |
| fr-BE | <https://fr.capterra.be/alternatives/136659/oracle-right-now> |
| fr-CA | <https://fr.capterra.ca/alternatives/136659/oracle-right-now> |
| fr-LU | <https://www.capterra.lu/alternatives/136659/oracle-right-now> |
| pt | <https://www.capterra.com.br/alternatives/136659/oracle-right-now> |
| pt-PT | <https://www.capterra.pt/alternatives/136659/oracle-right-now> |

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