---
description: Learn more about Help Sumo pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Help Sumo Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Help Sumo](/software/135091/help-sumo) > [Help Sumo Alternatives](https://www.capterra.ca/alternatives/135091/help-sumo)

# Alternatives to Help Sumo

Canonical: https://www.capterra.ca/alternatives/135091/help-sumo

> Explore the top alternatives to Help Sumo. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (716 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.ca/software/132997/freshservice)
   - [Compare vs Help Sumo](https://www.capterra.ca/compare/132997/135091/freshservice/vs/help-sumo)
2. **Freshdesk** — 4.5/5 (3427 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.ca/software/124981/freshdesk)
   - [Compare vs Help Sumo](https://www.capterra.ca/compare/124981/135091/freshdesk/vs/help-sumo)
3. **LiveChat** — 4.6/5 (1723 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.ca/software/62194/livechat)
   - [Compare vs Help Sumo](https://www.capterra.ca/compare/62194/135091/livechat/vs/help-sumo)
4. **Zoho Assist** — 4.7/5 (1407 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
   - [View profile](https://www.capterra.ca/software/181775/zoho-assist)
   - [Compare vs Help Sumo](https://www.capterra.ca/compare/135091/181775/help-sumo/vs/zoho-assist)
5. **Notion** — 4.7/5 (2736 reviews) — Notion is the all-in-one workspace for notes, projects, documents, and collaboration.
   - [View profile](https://www.capterra.ca/software/186596/notion)
   - [Compare vs Help Sumo](https://www.capterra.ca/compare/135091/186596/help-sumo/vs/notion)
6. **Spiceworks Cloud Help Desk** — 4.4/5 (584 reviews) — Download IT help desk software for IT pros \& sysadmins around the world in all businesses. Support \& mobile apps are also free.
   - [View profile](https://www.capterra.ca/software/102709/spiceworks-it-help-desk)
   - [Compare vs Help Sumo](https://www.capterra.ca/compare/102709/135091/spiceworks-it-help-desk/vs/help-sumo)
7. **Zendesk Suite** — 4.4/5 (4079 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs Help Sumo](https://www.capterra.ca/compare/135091/164283/help-sumo/vs/zendesk)
8. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
   - [View profile](https://www.capterra.ca/software/144825/boss-solutions)
   - [Compare vs Help Sumo](https://www.capterra.ca/compare/135091/144825/help-sumo/vs/boss-solutions)
9. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
   - [View profile](https://www.capterra.ca/software/87908/teamsupport)
   - [Compare vs Help Sumo](https://www.capterra.ca/compare/87908/135091/teamsupport/vs/help-sumo)
10. **ServiceTonic** — 4.7/5 (7 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.ca/software/112516/servicetonic)
    - [Compare vs Help Sumo](https://www.capterra.ca/compare/112516/135091/servicetonic/vs/help-sumo)
11. **Anakage** — 4.4/5 (31 reviews) — Anakage unifies ITSM, ITAM, DEX \& automation into one AI-powered platform to cut costs, boost productivity \& scale IT.
    - [View profile](https://www.capterra.ca/software/208487/end-user-support-automation-platform)
    - [Compare vs Help Sumo](https://www.capterra.ca/compare/135091/208487/help-sumo/vs/end-user-support-automation-platform)
12. **OTRS** — 4.4/5 (96 reviews) — Fully-managed help desk solution for delivering fast, efficient service.
    - [View profile](https://www.capterra.ca/software/127284/otrs)
    - [Compare vs Help Sumo](https://www.capterra.ca/compare/127284/135091/otrs/vs/help-sumo)
13. **Lansweeper** — 4.5/5 (75 reviews) — Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software.
    - [View profile](https://www.capterra.ca/software/126334/lansweeper)
    - [Compare vs Help Sumo](https://www.capterra.ca/compare/126334/135091/lansweeper/vs/help-sumo)
14. **Front** — 4.5/5 (286 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
    - [View profile](https://www.capterra.ca/software/132901/front)
    - [Compare vs Help Sumo](https://www.capterra.ca/compare/132901/135091/front/vs/help-sumo)
15. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — An enterprise service desk with intentional, right-sized AI to cut resolution time. Easy to use, fully integrated, and sets up in days.
    - [View profile](https://www.capterra.ca/software/129478/solarwinds-service-desk)
    - [Compare vs Help Sumo](https://www.capterra.ca/compare/129478/135091/solarwinds-service-desk/vs/help-sumo)

## Related Categories

- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/135091/help-sumo)
- [View Product Profile](https://www.capterra.ca/software/135091/help-sumo)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/135091/help-sumo> |
| de-AT | <https://www.capterra.at/alternatives/135091/help-sumo> |
| de-CH | <https://www.capterra.ch/alternatives/135091/help-sumo> |
| en | <https://www.capterra.com/p/135091/Help-Sumo/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/135091/help-sumo> |
| en-AU | <https://www.capterra.com.au/alternatives/135091/help-sumo> |
| en-CA | <https://www.capterra.ca/alternatives/135091/help-sumo> |
| en-GB | <https://www.capterra.co.uk/alternatives/135091/help-sumo> |
| en-IE | <https://www.capterra.ie/alternatives/135091/help-sumo> |
| en-IL | <https://www.capterra.co.il/alternatives/135091/help-sumo> |
| en-IN | <https://www.capterra.in/alternatives/135091/help-sumo> |
| en-NZ | <https://www.capterra.co.nz/alternatives/135091/help-sumo> |
| en-SG | <https://www.capterra.com.sg/alternatives/135091/help-sumo> |
| en-ZA | <https://www.capterra.co.za/alternatives/135091/help-sumo> |
| fr | <https://www.capterra.fr/alternatives/135091/help-sumo> |
| fr-BE | <https://fr.capterra.be/alternatives/135091/help-sumo> |
| fr-CA | <https://fr.capterra.ca/alternatives/135091/help-sumo> |
| fr-LU | <https://www.capterra.lu/alternatives/135091/help-sumo> |

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